Judah Fisher
Oceanside,CA
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
IT Technician
Cal State San Marcos
08.2022 - Current
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Researched and identified solutions to technical problems.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
Education
Bachelor of Science - Software Engineering
California State University - San Marcos
San Marcos, CA05.2027
Skills
- Application Installations
- Customer Service
- Software Upgrades
- Hardware Installation
- Desktop Technical Support
- Peripheral Repair
- Technical Support
- User Training
Languages
Japanese
Elementary
Timeline
IT Technician
Cal State San Marcos
08.2022 - Current
Bachelor of Science - Software Engineering
California State University - San Marcos
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