Dedicated and passionate public health professional with a strong educational foundation in Health Policy and Management from Texas A&M University. Proven experience in health data analysis, program development, and community engagement. Committed to improving health outcomes and promoting health equity. Seeking a Health Promotion Specialist role to leverage skills in program planning, implementation, and evaluation to address community health needs.
Overview
2
2
years of professional experience
Work History
Program Specalist
Department of State Health Services
11.2023 - Current
Analyzed TB data records to identify trends and areas for improvement.
Developed and implemented a quality assurance process to enhance the accuracy and completeness of data entry into NEDSS, resulting in the successful entry of over 600 patient records.
Identified training needs and collaborated with the team to evaluate and improve the effectiveness of public health training programs, focusing on data entry accuracy and precision.
Worked with HIV data duplications within the DMAG department and solved over 1000 cases.
Assisted Epidemiology department with STDs labs and solved 2000 cases
Identified training needs and aids in the evaluation of the effectiveness of public health training to improve accuracy, precision, completeness, fidelity, and efficacy of data entry into NEDSS
Entered in over 600 TB patients into NEDSS and quality assured that each data was entered accurately
Healthcare Administration Intern
Texas Vista Medical Center
05.2022 - 04.2023
Assisted Nurses, CNAS, Administrations, and Director with daily tasks
Supporting residents, and answering question for visitors and doctors
Provided clerical assistance to senior project staff
Rotated in different departments to work on various projects
Public Health Practicum
HealthPoint - ABC Clinic
08.2022 - 12.2022
Analyzed data collection methods and used policy and management tools to assess program implications on organizations and populations.
Maintained accurate personnel records and updated databases to support effective document management. Facilitated Medicaid qualification and referral processes for over 500 clients, connecting underserved populations with essential health services.
Developed New Employee Training Binders for 13 clinics, standardizing onboarding and promoting staff competency.
Education
Master of Public Health - Health Policy and Management
Program Change and Communications Manager - Unify Program - Business Readiness and Engagement at Department of Children, Youth Justice and Multicultural AffairsProgram Change and Communications Manager - Unify Program - Business Readiness and Engagement at Department of Children, Youth Justice and Multicultural Affairs
<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief<ul><li>Design and develop impactful training materials to enhance sales performance and leadership capabilities across the Sales L&D Department.</li><li>Lead the redesign of the Best in Call Onboarding 90-Day Program to improve knowledge retention and reduce turnover—introducing a blended learning model with digital simulations, gamified assessments, and diverse practice methods (eLearning, roleplay, hot seats).</li><li>Develop simulations using Symtrain and design user training for performance coaching tools including Observe.AI and Salesforce Omni Supervisor as part of a new Leadership Development Program for Team Supervisors.</li><li>Collaborate cross-functionally with department leaders to inform training strategy and gather feedback for continuous improvement.</li><li>Create and manage a departmental newsletter to promote L&D initiatives, training opportunities, and team achievements.</li><li>Strengthen interdepartmental collaboration to unify training deliverables and reinforce a cohesive L&D voice.</li></ul> at National Debt Relief