Judah Laster

• Maintained detailed records of client progress while adhering to confidentiality regulations.
• Demonstrated strong interpersonal communication skills when interacting with clients, colleagues, families and other stakeholders.
• Maintained professional demeanor and composure in all interactions with clients and colleagues.
• Empowered clients to identify and develop healthy coping mechanisms to manage stress, anxiety, and emotional distress.
• Monitored clients' use of medications.
• Planned or conducted programs to prevent substance abuse or improve community health or counseling services.

* Participate in service projects to create new connections and support our communities.

* Building connections with industry leaders and peers through exclusive events.

*Understanding the sales process, including prospecting, territory development, lead generation, and closing sales.

*Gain product knowledge and a better understanding of government programs.

* Develop skills in negotiation, problem-solving, time management, and teamwork.

• Solid foundational knowledge of criminal law and the public defense system, enhancing my ability to contribute meaningfully to cases.
• Strong ability to draft legal documents, such as motions, briefs, and case summaries, ensuring clarity and precision.
• Communicating effectively with clients, understanding their needs, and providing compassionate support throughout legal proceedings.
• Gained experience, exposure and knowledge of career-specific procedures and systems.
• Utilized strong written communication skills to draft reports, emails, and other documents.
• Conduct comprehensive interviews with potential clients to assess their eligibility for public defender services. This includes gathering pertinent information regarding their legal issues, financial status, and personal background to ensure a thorough evaluation.
• Execute detailed conflict checks to identify any potential conflicts of interest in representation. This involves reviewing existing cases and client relationships to maintain ethical standards and uphold the integrity of legal representation.

• Handling large sum of money including lottery payouts, checks, money orders, and western union
• Preserved appearance of store by arranging and replenishing displays and merchandise racks
• Delivered a high level of customer service to patrons using active listening and engagement skills
• Verified age for alcohol and or explosive purchases
• Obtained and examined relevant information to assess validity of complaints and determine possible causes.
• Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders.
• Conferred with customers by telephone or in-person to provide product or service information.
• Displayed strong organizational skills while managing multiple projects simultaneously.
• Performed data entry tasks accurately and in a timely manner.
• Processed orders, returns, and exchanges in an accurate and efficient manner.
• Assisted with training and mentoring new team members.
• Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.

• Coordinated communications, taking calls, responding to emails, and interfacing with clients
• Managed multiple calendars and contacts using computer software
• Organized files, developed spreadsheets, faxed reports, and scanned documents maintaining the front desk and reception area in a neat and organized fashion
• Drove customer feedback to deliver information to management for corrective action

• Sorting and dispersing mail
• Managing transportation schedules and drivers
• Kept office equipment functional and supplies well-stocked to promote efficient operations
• Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel.