Judah Ong
Lacey,WA
Summary
Motivated and dependable professional with a strong background in customer service, hospitality, retail, and caregiving. Demonstrates excellence in communication, multitasking, and maintaining high standards of service in fast-paced environments. Recognized for delivering compassionate care, ensuring client satisfaction, and providing top-quality support with professionalism and integrity. Adept at adapting to diverse roles, collaborating effectively within teams, and consistently exceeding performance expectations. Passionate about creating positive experiences and contributing to a welcoming, service-driven workplace.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Food Server / Kitchen Assistant
Eatery
04.2023 - 12.2024
- Greeted customers, took their orders accurately, and handled inquiries about menu items.
- Assisted with food preparations.
- Maintained cleanliness and organization in both kitchen and dining areas.
- Addressed customer complaints and concerns, escalating them to a supervisor when necessary.
- Gained multitasking skills and confidence in a fast-paced environment.
- Collaborated with other team members to ensure smooth operations and assisted with other duties as needed.
Caregiving Assistant
Home Care Agency
12.2022 - 01.2023
- Assisted clients with bathing, grooming, dressing, and toileting.
- Helped clients move around the house, transfer from bed to chair, and use mobility aids safely.
- Performed light housekeeping duties such as laundry, cleaning, and changing linens to maintain a safe and clean environment.
- Prepared meals and snacks, ensuring dietary needs are met, and assisted with feeding when necessary.
- Helped clients to take medication or administered it as prescribed, and kept accurate records.
- Provided social interaction, conversation, and emotional support to enhance the client’s well-being.
- Monitored the client’s health and well-being, and reported any changes or concerns to healthcare professionals or supervisors.
Retail Sales Assistant
Clothing Store
01.2019 - 11.2022
- Operated cash registers and point-of-sale (POS) systems to scan items, calculate costs, and process payments from customers.
- Drove sales by engaging customers and utilizing effective sales techniques.
- Ensured the store was organized and merchandise was well-stocked and presentable.
- Processed merchandise returns and exchanges according to store policy.
- Reconciled daily financial transactions with accuracy.
Retail Sales Associate
TrendStyle Apparel
2016 - 2019
- Welcomed and assisted customers in selecting clothing, shoes, and accessories suited to their style and needs.
- Operated the cash register and handled point-of-sale (POS) transactions accurately.
- Organized shelves and displays to maintain a neat, attractive store layout.
- Recommended products and promotions to increase daily sales and meet store targets.
- Provided excellent after-sales service and ensured customer satisfaction through follow-up assistance.
Front Desk Receptionist
Pearlview Hotel & Suites
2015 - 2017
- Greeted and assisted hotel guests with check-in, check-out, and reservations.
- Answered phone and email inquiries, handled room bookings, and provided accurate information about hotel amenities and local attractions.
- Managed guest records and processed payments using computerized reservation systems.
- Coordinated with housekeeping and maintenance teams to ensure all rooms met quality standards.
- Handled guest concerns with professionalism, ensuring high satisfaction and repeat stays.
Education
High School Diploma - Humanities And Social Sciences
Bagabag National High School
04.2018
Skills
- AREAS OF EXPERTISE AND CORE STRENGTHS: Cash Handling & POS Operations, Customer Service & Client Relations, Dependable and Punctual, Inclusive Care for Diverse Needs, Positive Attitude, Respectful & Professional Behavior, Sales Support & Product Knowledge, Team Collaboration & Communication
Certification
Home Care Aide Certificate
Dr. Eli Training Center — Tacoma, Washington
Completed September 2025
- Completed Home Care Aide program focused on personal care, client safety, and infection control.
- Gained skills in mobility assistance, communication, and emergency response.
- Demonstrated compassion, professionalism, and commitment to quality care.
Languages
English
Full Professional
Timeline
Food Server / Kitchen Assistant
Eatery
04.2023 - 12.2024
Caregiving Assistant
Home Care Agency
12.2022 - 01.2023
Retail Sales Assistant
Clothing Store
01.2019 - 11.2022
Retail Sales Associate
TrendStyle Apparel
2016 - 2019
Front Desk Receptionist
Pearlview Hotel & Suites
2015 - 2017
High School Diploma - Humanities And Social Sciences
Bagabag National High School