Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
References
Communication Skills
Timeline
Generic

Judah Powers

Smyrna,GA

Summary

Experienced data professional prepared for this role with strong focus on detail and accuracy. Skilled in data entry, database management, and quality control, ensuring reliable and timely results. Collaborative team player adaptable to changing needs, known for problem-solving and effective communication.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Remote Overnight Tier 2 Entry Specialist

Concentrix
05.2017 - Current
  • Managed after-hours phone calls and emails.
  • Resolved authorization problems and internal department issues.
  • Contributed to meeting departmental goals by consistently achieving personal targets for speed, accuracy, and volume of work completed.
  • Improved team collaboration by proactively sharing knowledge and assisting colleagues with complex tasks.
  • Streamlined workflow efficiency by organizing and prioritizing tasks for optimal time management.
  • Developed a reputation for excellence by consistently demonstrating a strong work ethic, reliability, and commitment to exceeding performance expectations.
  • Played a key role in maintaining customer satisfaction by ensuring timely processing of orders, payments, refunds, or other transactional activities requiring accurate data input.

Dialysis Technician/Intake Specialist

DaVita Dialysis
06.2014 - 04.2017
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Maintained a clean and safe environment through diligent adherence to infection control protocols.
  • Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
  • Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
  • Reduced infection rates by maintaining strict aseptic techniques during all procedures.
  • Demonstrated proficiency in various types of dialysis equipment, quickly adapting to new technologies as they were introduced.
  • Exceeded quality assurance standards by consistently adhering to established protocols and following best practices in dialysis care provision.

Education

Certified Nursing Assistant - Nursing

American Red Cross
Saint Paul, MN
05.2011

High School Diploma -

Broadway High School
Minneapolis, MN
06.2010

Skills

  • Microsoft Office
  • Completion and Maintenance of Reports/Documentation
  • Implementing Process Improvement
  • Data Validation
  • Maintaining Data Integrity
  • Organization and Time Management
  • Typing Speed
  • Project Management

Certification

Certified Nursing Assistant, American Red Cross

Leadership Experience

Maintained professionalism in various customer and peer interactions.

References

Available upon request.

Communication Skills

Worked closely with physicians to continuously provide excellent patient care to fragile dialysis patients.

Timeline

Remote Overnight Tier 2 Entry Specialist

Concentrix
05.2017 - Current

Dialysis Technician/Intake Specialist

DaVita Dialysis
06.2014 - 04.2017

Certified Nursing Assistant - Nursing

American Red Cross

High School Diploma -

Broadway High School

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Judah Powers