Enthusiastic and motivated student bringing strong work ethic and an eagerness to learn attitude. Proficient in time management, collaboration, and problem-solving.
Overview
5
5
years of professional experience
Work History
Shift Leader
Smoothie King
Indianapolis, Indiana
04.2024 - Current
Assisted in training new employees on shift operations.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Adhered to all health code regulations while preparing smoothies for customers.
Resolved customer complaints promptly and professionally.
Second Assistant Manager
Jimmy Johns Sandwich Shop
Las Vegas, NV
09.2021 - 05.2022
Worked under the guidance of the general manager to keep the store organized and running smoothly.
Monitored inventory levels and ordered produce as needed.
Overseen employee performance and provided feedback to maintain company standard.
Resolved customer inquiries and complaints requiring management-level escalation.
Cashier
Belle Isles Food Truck
Las Vegas, NV
01.2020 - 06.2021
Operated cash register efficiently and accurately, processed payments by cash, credit, or debit.
Processed customer payments quickly and returned exact change and receipts.
Answered customers' questions and provided information on owners' procedures or policies.
Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
Volunteer
Southern Hills Hospital & Medical Center
Las Vegas, NV
11.2019 - 06.2020
Directed hospital visitors to correct departments within the hospital.
Helped nurses with filing patients' medical charts/records.
Assisted with patient call button and front desk support.
Interacted with patients to ensure they are comfortable and have the best care possible.