Judah Jeremiah Whitson
FAIRVIEW,NC
Summary
Dynamic professional with experience at Swannanoa Cleaners, excelling in customer service and relationship building. Proven ability to resolve complaints and enhance service delivery standards. Skilled in data entry and critical thinking, consistently ensuring customer satisfaction and operational efficiency. Committed to fostering positive interactions and supporting team success.
Overview
1
1
year of professional experience
Work History
Stats/Social Media Volunteer
East Tennessee State University
09.2025 - Current
- Assist game operations staff by calling plays and spotting tackles during football and basketball games.
- Maintain accurate, real-time play-by-play information to support official game statistics.
- Collaborate with the athletics team to ensure smooth and professional game-day operations.
Customer Service Representative
Swannanoa Cleaners
08.2024 - Current
- Assisted customers with inquiries, providing timely and accurate information.
- Managed customer complaints, ensuring resolution and satisfaction.
- Processed orders efficiently using internal systems to maintain workflow.
- Collaborated with team members to improve service delivery standards.
Education
Bachelor of Science - Sports Management
East Tennessee State University
Johnson City, TN05-2027
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Relationship building
Timeline
Stats/Social Media Volunteer
East Tennessee State University
09.2025 - Current
Customer Service Representative
Swannanoa Cleaners
08.2024 - Current
Bachelor of Science - Sports Management
East Tennessee State University