JUDAH MCLEMORE
REDFORD,MI
Summary
Highly motivated and customer-focused professional with a strong aptitude for sales and customer service. Proven ability to create positive customer experiences by promptly and warmly greeting clients and identifying their needs. Skilled in providing detailed information on products and services, ensuring customers make informed decisions. Capable of handling all aspects of sales transactions, including account creation, payment processing, and record maintenance. Adept at troubleshooting and resolving customer issues, maintaining accurate records of existing and potential customers, and performing sales tracking and reporting. Eager to bring expertise and dedication to Metro By T-Mobile to enhance customer satisfaction and drive sales success.
Overview
3
3
years of professional experience
Work History
Sales Associate
CVS Health
06.2023 - 07.2024
- Established personal connections with customers, exceeding customer service expectations
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Communicated with customer support for clarity on questions that were not answered in the online FAQs
- Streamlined inventory management to eliminate the need for stock replenishment
- Increased sales by an average of $10 per day
Store Associate
DICK'S Sporting Goods
05.2021 - 02.2023
- Provided excellent customer service and assisted with product selection
- Utilized product knowledge to recommend and upsell items
- Managed inventory, restocked shelves, and organized displays
- Handled cash transactions, returns, and exchanges accurately
- Collaborated with team members to achieve store goals and maintain a clean environment
- Addressed and resolved customer complaints professionally
- Stayed informed about new products and promotions
- Assisted in setting up promotional displays and signage
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Education
Associate of Science - Computer Science
Macomb Community College
Macomb, MI06.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Excellent people skills
- Goal-Oriented
- Time Management
- Problem-solving skills
- Problem-Solving
Timeline
Sales Associate
CVS Health
06.2023 - 07.2024
Store Associate
DICK'S Sporting Goods
05.2021 - 02.2023
Associate of Science - Computer Science
Macomb Community College