Jude Allen
GPS Training (Galgano Performance Systems)
Lockport,IL
1
Certification
5
years of professional experience
Sports Management student with experience in facility management, sports marketing, event operations, and customer service. Skilled in managing operations, coordinating schedules, and creating engaging digital content to enhance customer experiences in dynamic sports settings. Focused on advancing a career in collegiate or professional sports operations or facility management.
Work History
Facility Management & Social Media Management Intern
3 Months- Created and managed Instagram Reels and Stories highlighting athlete accomplishments and facility events.
- Coordinated team training schedules and optimized facility availability to enhance operational flow.
- Conducted outreach to professional athletes regarding training opportunities and partnership potential.
- Created and managed Instagram Reels and Stories to showcase athlete accomplishments and promote facility events.
- Supported marketing initiatives to elevate brand awareness and boost athlete engagement.
- Collaborated with staff to improve operational efficiency and customer experience.
- Completed a 480-hour internship supporting daily business and facility operations.
- Supported daily administrative and facility management responsibilities.
Merchandiser
- Supported merchandise sales during game-day operations, enhancing overall revenue.
- Processed customer purchases while creating a positive fan experience.
- Delivered exceptional customer service in a high-volume event environment.
- Processed customer purchases, ensuring a positive and memorable fan experience.
- Collaborated with event staff to streamline operations and improve event flow.
Ticket Scanner
- Coordinated ticket scanning and guest entry for sold-out Savannah Bananas games, ensuring smooth access for attendees.
- Facilitated entry for thousands of fans, enhancing overall guest experience through efficient processing.
- Provided customer service by answering questions and directing guests.
- Maintained professionalism in fast-paced event environment, contributing to positive atmosphere for guests.
Busboy
1 Month- Ensured cleanliness of dining area to enhance guest experience.
- Reset tables promptly to prepare for incoming guests during peak hours.
- Maintained cleanliness throughout the dining area.
- Facilitated customer satisfaction by delivering prompt and attentive service.
- Worked effectively in a fast-paced team environment.
Training Associate
7 Months- Facilitated youth athletic training sessions at local sports facility.
- Filmed training videos for athlete development and social media content.
- Managed weight room equipment organization and maintenance for optimal training conditions.
- Supported coaches while maintaining a positive training environment.
- Collaborated with coaches to foster a supportive and motivating training atmosphere.
Front Desk Associate
7 Months- Answered incoming phone calls to assist customers with inquiries and support needs.
- Coordinated scheduling of private lessons for students., camps, and facility rentals.
- Processed payments and maintained accurate customer information.
- Scheduled private lessons, camps, and facility rentals.
- Managed daily front desk operations and administrative tasks to ensure smooth facility operations.
Education
Bachelor of Science - Sports Management
- Relevant Coursework:
- Sports Marketing
- Sport Facility & Event Management
- Sport Analytics
- Leadership in Sport
- Organizational Behavior
- Sport Sales
Skills
Facility Management
Social Media Management
Instagram content creation
Event Operations
Team Scheduling
Customer Service
Google Workspace
Problem Solving
Organization
Time Management
Leadership
Teamwork
Adaptability
Attention to Detail
Certification
- CPR Certified
- AED Certified
Timeline
Merchandiser
Savannah Bananas
07.2026 - 07.2026Read More
Facility Management & Social Media Management Intern
GPS Training (Galgano Performance Systems)
05.2026 - 08.2026Read More
Ticket Scanner
Savannah Bananas
08.2025 - 08.2025Read More
Busboy
Corrigan's Pub
08.2024 - 09.2024Read More
Training Associate
Galgano Performance Systems (GPS Training)
08.2022 - 03.2023Read More
Front Desk Associate
Future Stars Baseball Academy
08.2021 - 03.2022Read More
University of Wisconsin–Parkside
Bachelor of Science from Sports Management
Read More