Jude Alumuku
Richmond
Summary
Results-oriented Business Analyst with over 4 years of industry experience specializing in business requirement gathering, process modeling, and reporting using tools such as Excel, Tableau, and JIRA. Proven expertise in developing Use Cases, conducting Gap Analysis, and facilitating Joint Application Development (JAD) sessions. Skilled in Agile/Scrum and Waterfall methodologies, contributing to Sprint Planning and Review meetings. Proficient in Test Management with HP Quality Centre and JIRA, ensuring effective defect tracking throughout the software development lifecycle. Experienced in generating actionable insights through impactful data visualizations using Tableau. Recognized for creating comprehensive business requirement documents (BRDs) and functional requirements documents (FRDs). A forward-thinking professional committed to continuous improvement and strategic project contribution.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Analyst
BCBS
05.2021 - Current
- Understood the real end-user needs and analyzed their requirements on different platforms performing a cost-benefit analysis and Risk analysis
- Utilized Power BI to design multiple scorecards and dashboards to display information required by different departments and upper-level management
- Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues
- Managed SQL for querying and analysis purposes on various source tables and conditions applied
- Monitors and reports on Jira User Stories and Bugs to ensure all fields are labeled correctly and up to date including status & assignee etc
- Assisted data models and reports in Power BI to help clients analyze data to identify market trends, competition and customer behavior
- Generated financial and customer reports for managers using Tableau and Excel to improve finance tracking and customer support
- Executed and worked on converting business requirements into UML diagrams using Azure and MS Visio and also managing and tracking those requirements
- Generated weekly, biweekly, and monthly reports sent to management and the Department of Health
- Understood and achieved Key Performance Indicators (KPIs) which reflected insurance premiums, agent and claims information
- Acted as a liaison between business units to ensure accurate representation of data in reports.
Business analyst
BNY Mellon
03.2019 - 04.2021
- Analysed, documented and maintained business requirements, functional requirements, and technical specifications
- Prepared and presented Business Requirement Document (BRD)
- System Requirement Specification (SRS)
- Facilitated JAD sessions with management, users and other stakeholders to define the project and to reduce the time frame required to complete deliverables
- Worked on Migrating HR data to New CRM (Sales Force) Conducting scrum meetings and was involved in sprint reviews of Software Requirement Specifications
- Preparation of briefing reports
- Performed as-is analysis, to-be analysis, data Analysis, Gap analysis, competitive analysis, comparative analysis, process flows and business flows
- Create new Jira Projects and set up the projects based on user requirements
- Managed Agile with Scrum methodology throughout the project, Involved in weekly and daily basis release management
- Supported and educated product owners and product managers, especially concerning refining and managing the product backlog and decision-making
- Assisted in drawing UML Diagrams, Activity Diagrams and Swim Lane Diagrams using tools such as MS Visio
- Sprint planning meetings to prioritize backlogs for design and development and participated in Sprint review and retrospective meetings to identify gaps in the project and address them in subsequent sprint cycles
- Gathered and compiled financial and operational data from various sources
- Developed and generated comprehensive reports for internal and external stakeholders
- Ensured accuracy and completeness of reports, adhering to established quality standards
- Developed and generated comprehensive reports for internal and external stakeholders
- Ensured accuracy and completeness of reports, adhering to established quality standards
- Ensured compliance with company policies and industry regulations in all reporting activities.
Accounts Payable Coordinator
Vallourec North America
03.2018 - 04.2019
- Full cycle AP processing including invoice validation and approval, proper coding, payment generation, ACH payments and vendor file maintenance
- Processing 200-250 PO and Non-PO invoices daily in SAP
- Preparing various account reconciliations and other journal entries as needed
- Managing monthly accounts payable close and ensuring unprocessed invoices and expenses are properly accrued for month-end
- Providing backup for Accounts Receivable associated with billing customer invoices
- Primary contact for internal operations supports requests regarding all aspects of the P2P process; including, policy adherence, purchase requisitions and orders, payment inquiries, and account reconciliation
- Support with cash clearing activities; posting incoming customer payments, and clearing outgoing vendor payments.
HealthCare Billing Specialist
Amplifon Hearing HealthCare
09.2015 - 02.2018
- Over 2 years Preparing and submitting over 500 monthly claims to various insurance companies either electronically or by paper
- Identified and resolved patient billing complaints
- Performed various collection actions including contacting patients by phone and correcting and resubmitting claims to third party payers
- Processed payments from insurance companies and prepared daily deposit.
Accounting Specialist
Sheraton Minneapolis Midtown Hotel
02.2007 - 01.2015
- Coded and entered over 50 daily invoices into the in-house accounting software
- Used ADP software to process employee payroll
- Coordinated with management and recommended improvement in the quality of accounting and provided operational support
- Processed vendor invoices, verify accuracy, and ensure timely payments
- Prepared and sent out customer invoices and statements
- Monitored and followed up on outstanding receivables
- Tracked and categorized expenses, ensuring compliance with company policies
- Collaborated with other departments to gather and verify financial information
- Communicated effectively with internal and external stakeholders
- Investigated and resolved accounting discrepancies and issues
- Proposed and implemented process improvements to enhance efficiency.
Education
MS in Information Technologies -
Nova South-Eastern University
01.2020
BS in Business Administration -
Metropolitan State University
01.2014
Skills
- Requirement Specifications (SRS)
- Use cases diagrams
- Activity diagram
- SQL
- Software Packages: Microsoft (Excel, Word, PowerPoint, Share point), MS Project, Power BI &Tableau
- Project Tools: Jira, Zendesk, Mondaycom
- Operating Systems: Microsoft Windows, Linux, Mac OS
- Methodologies: Waterfall, SDLC, SCRUM, Agile, JAD
- Change Management Tools: MS Office
- Others: User Documentation, RTM, Presentation, Process Documentation, FRD, BRD, SRS
Certification
- AWS Certified Solutions Architect- Associate
- Amazon Web Services Certified Solutions Architect- Associate
- Professional Scrum Master (PSM)
Personal Information
Title: Business Analyst
Timeline
Business Analyst
BCBS
05.2021 - Current
Business analyst
BNY Mellon
03.2019 - 04.2021
Accounts Payable Coordinator
Vallourec North America
03.2018 - 04.2019
HealthCare Billing Specialist
Amplifon Hearing HealthCare
09.2015 - 02.2018
Accounting Specialist
Sheraton Minneapolis Midtown Hotel
02.2007 - 01.2015
MS in Information Technologies -
Nova South-Eastern University
BS in Business Administration -
Metropolitan State University
- AWS Certified Solutions Architect- Associate
- Amazon Web Services Certified Solutions Architect- Associate
- Professional Scrum Master (PSM)
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