Summary
Overview
Work History
Education
Skills
Timeline
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Jude Bertrand

Kaplan,LA

Summary

Proactive and customer-focused, I excel at Pinchers, mastering multitasking and maintaining high cleanliness standards. My expertise in hospitality service and exceptional memory retention significantly enhanced dining experiences. I adeptly trained peers, ensuring adherence to best practices, and skillfully resolved complaints, bolstering customer satisfaction and relationships.


Overview

1
1
year of professional experience

Work History

Server

Pinchers
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Busser

Shucks
09.2023 - 01.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Trained new staff in bussing and cleaning procedures.
  • Supported team members with additional tasks, promoting a positive work environment.

Education

High School Diploma -

Kaplan High School
Kaplan, LA
05-2024

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards

Timeline

Server

Pinchers
09.2024 - Current

Busser

Shucks
09.2023 - 01.2024

High School Diploma -

Kaplan High School

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Jude Bertrand