JUDE CHAVEZ
Los Lunas,NM
Summary
Dynamic and dedicated professional with extensive experience in transportation services and sales, recognized for an impeccable driving record and the ability to foster strong client relationships. Proven track record in identifying optimal routes and implementing strategic initiatives that drive revenue growth while enhancing customer satisfaction. Bilingual communicator skilled in multitasking, conflict resolution, and leveraging market insights to maximize product quality and profitability. Committed to contributing expertise in territory management and sales leadership to a forward-thinking organization in Colorado.
Overview
24
24
years of professional experience
1
1
Certification
Work History
AREA MANAGER
Performance food group
Denver, CO
01.2019 - Current
- Conducted thorough analysis of sales territory to drive new business initiatives and optimize account performance, achieving sales and profit margin objectives.
- Developed and executed sales strategies, conducted impactful product presentations, and ensured customer satisfaction through prompt problem resolution.
- Account Management: Sets up new accounts, determines pricing, and works with the Credit Department to manage accounts receivable.
- Product Expertise: Samples company-branded products with customers to drive sales penetration.
- Market Awareness: Monitors pricing trends within the territory, specifically for market-driven or commodity products.
- Logistics Coordination: Collaborates with internal teams to coordinate order-taking and, in some cases, handles emergency deliveries.
Marketing associate
Sysco Denver Inc
Denver, CO
05.2015 - 08.2018
- Assessed vehicle after each shift for damage and kept it properly clean and maintained.
- Directly interacted with customers in a pleasant manner.
- Ensured that goods and products were delivered to the customer on time and in excellent condition.
- Maintained accurate logs of all deliveries.
- Tracked time spent on assignments each day for productivity reporting.
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
- Picked products for specific routes according to pick sheets. Reported career performance metrics and monthly costs reports to executive team.
- Picked up incoming stock and delivered materials to designated locations.
- Led cross-department initiatives to develop and pursue cost reduction programs.
- Enforced the on-time shipment of products to create exceptional customer experiences.
- Estimated weights, heights and centers of balance to make precise placements.
- Divided cargo received by account Number and intended location. Established long-term customer relationships through prompt and courteous service.
Branch Sales Manager
dean foods
Grand junction
12.2001 - 05.2015
- Serviced accounts on a regular basis to propose new products or services and maximize revenue.
- Maintained and organized a customer database of over 200 clients. Identified and qualified customer needs developed sales strategies and negotiated and closed profitable projects with a 85% success rate.
- Developed and maintained long-term relationships with clients. Visited customer locations to determine needs, set up contracts and provide training.
- Consistently hit and exceeded sales goals by 20%.
- Organized company files and creating support system to decrease workload and increase productivity of account managers. Planned client relationship cultivating events to promote growth. Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
- Calculated sales commission for sales team of 20+ reps.
- Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.
- Identified and analyzed key competitors and related products.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Analyzed processes previously used to send products to customers and uncovered a more efficient method that was positively received by all parties involved.
- Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.
- Led customer product implementations.
- Set up contracts, negotiated rates and hammered out service terms. Helped local clients expand business operations through targeted advertising.
- Asked appropriate open-ended questions to discover prospects' needs and requirements.
Education
Associate of Arts - Pharmacy
Pima Medical Institute
Albuquerque, NM01-1997
Skills
- Proficient in transportation product management
- Fostering client development
- Risk management practices
- Workflow prioritization experience
- HAZMAT certification
- Procurement management
- Fulfillment demand forecasting
- Proficient in software applications
- Experienced with industry-specific technology
- Account management skills
- Hazardous materials prospecting
- Relationship-building skills
- Pallet jack operation certification
- Fundamental math skills
- Resource allocation
- Effective oral and written safety practices
- Experienced in MS Office tools for effective communication
- Commercial driving proficiency
- Efficient document management
- Revenue and vendor coordination
- Understanding DOT regulations
- Defensive driving training
- Team building
- Certified manlift operator
- Knowledgeable about RF systems and sales metrics
- Valid CDL Class A license
- Promotion of behavior-based safety initiatives
- Construction site expertise
- Understanding of fabrication techniques
- Proficient in design collaboration
- Experience with CADD software
- Sales data analysis
Accomplishments
- MS Excel Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Product Marketing Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
- Business Development: Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period.
- Initiated two key partnerships which resulted in revenue growth.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Followed up and kept track of expected orders from court and correspondence from opposing attorneys.
- Maintained consistent and on-time delivery record with of all orders arriving on time or ahead of schedule.
Certification
- CDL class A
- CPHRX
Languages
Spanish
Professional Working
Timeline
AREA MANAGER
Performance food group
01.2019 - Current
Marketing associate
Sysco Denver Inc
05.2015 - 08.2018
Branch Sales Manager
dean foods
12.2001 - 05.2015
Associate of Arts - Pharmacy
Pima Medical Institute