Summary
Overview
Work History
Education
Skills
Timeline
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Jude Gerrard

Cincinnati,OH

Summary

Adept in cultivating productive relationships with clients, achieving superior levels of account development, retention, and expansion. A hardworking and passionate job seeker with strong organizational skills, ready to help the team achieve company goals.

Overview

5
5
years of professional experience

Work History

Shift Leader/Pizza Delivery Driver

Marco's Pizza
07.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Shift Leader

Miami University Dining Services
10.2018 - 04.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

Bachelor of Arts - Physics/Mathematics

Miami University
Oxford, OH
08.2023

Skills

  • Customer Presentations
  • Reading Comprehension
  • Electronic Systems
  • Customer Service
  • Time Management
  • Team Leadership
  • Staff Training
  • Issue Resolution
  • Complaint Resolution

Timeline

Shift Leader/Pizza Delivery Driver

Marco's Pizza
07.2020 - Current

Shift Leader

Miami University Dining Services
10.2018 - 04.2022

Bachelor of Arts - Physics/Mathematics

Miami University

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Jude Gerrard