Jude Njoku Jr.
Katy,TX
Summary
Skilled Resident Care Assistant and Sales Associate, adept in adaptive problem solving and records maintenance, significantly enhanced patient care at Midland Group Home LLC. Expertly balanced emotional support with efficient file management, achieving goals beyond employer expectations. Demonstrates a proactive approach to resolving customer complaints, ensuring satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Resident Care Assistant
Midland Group Home LLC
Houston, TX
07.2024 - 02.2025
- Responded appropriately in emergency situations by following established protocols.
- Observed and documented any abnormal behaviors or symptoms of illness.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Reported on patient activities to charge person at end of shift to maintain continuity of care.
- Helped residents maintain neat, orderly, and comfortable room by making beds and assisting with cleaning and organization.
- Prepared and maintained detailed records of residents' progress and services performed and reported condition changes to supervisor.
Sales Associate
99 Cent Only Store
Katy, TEXAS
01.2023 - 06.2024
- Adhered to company initiatives and achieved established goals.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Handled returns and exchanges according to company policies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
KIPP Houston High School
Houston, TX05-2022
Skills
- Daily living assistance
- Records maintenance
- Adaptive problem solving
- File management
- Meal assistance
- Emotional support
Timeline
Resident Care Assistant
Midland Group Home LLC
07.2024 - 02.2025
Sales Associate
99 Cent Only Store
01.2023 - 06.2024
High School Diploma -
KIPP Houston High School
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