Jude Odume
Military
Brockton,MA
1
Language
1
Certification
7
years of professional experience
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Work History
Behavioral Health Specialist
11 Months- Conducted assessments to identify mental health needs and recommended appropriate interventions.
- Assisted in implementing individualized treatment plans for service members with behavioral health challenges.
- Collaborated with multidisciplinary teams to coordinate care and support services for patients.
- Maintained accurate documentation of patient progress and treatment outcomes in medical records.
- Provided crisis intervention support during high-stress situations, ensuring safety and well-being of individuals.
Unarmed Security Guard
5 Years 10 Months- Monitored premises to prevent unauthorized access and ensure safety of merchandize, personnel and property.
- Conducted routine patrols to detect and report suspicious activities, enhancing security awareness.
- Responded promptly to incidents, maintaining calm and ensuring adherence to safety protocols.
- Collaborated with law enforcement during emergencies, facilitating effective communication for resolution.
Education
Bachelor of Science - Geography And Planning
- Second class honors (upper division)
- 3.64 GPA
Skills
American red cross Basic life support (BLS) certified
Conflict Resolution and De-escalation Techniques
Adaptability to Rapidly Changing Environment
Cross-Cultural Communication and Sensitivity
Personalized Customer Experience Management
Behavioral treatment services
Discharge planning
Suicide risk assessment
Mental health assessment
Accomplishments
Currently a service member of the United States army reserve. This shows my discipline, dedication and team work. I Believe i would be a good fit to be part of the Delta team.
Certification
American red cross Basic life support.
Languages
English
Full Professional
Timeline
Behavioral Health Specialist
Military
11.2025 - CurrentRead More
Unarmed Security Guard
Dehl Security Services
12.2019 - 10.2025Read More
University of Lagos
Bachelor of Science from Geography And Planning
Read More