Jude Sosky
Amazon
Kennewick,WA
7
years of professional experience
Dedicated professional with experience in warehouse operations and customer service. Expertise in training team members and managing inventory levels. Committed to fostering a safe and organized work environment while optimizing workflows.
Work History
Warehouse Associate
1 Year 3 Months- Operated hand-held scanners for efficient inventory management and tracking.
- Collaborated with team members to optimize workflow and reduce processing time.
- Maintained cleanliness and organization of work areas, ensuring compliance with safety standards.
- Assisted in loading and unloading shipments to support timely delivery schedules.
Sales Associate
10 Months- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted in maintaining store cleanliness and organization to enhance shopping experience.
- Educated customers on product benefits, promoting wellness solutions effectively.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experience.
- Maintained inventory levels through regular stock checks and restocking efforts.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Shift Leader/Crew Trainer
2 Years- Conducted performance evaluations, providing constructive feedback to improve team productivity.
- Coordinated staffing schedules to optimize labor resources and maintain operational effectiveness.
- Enforced compliance with health and safety regulations, fostering a safe work environment for all staff.
- Trained new employees and delegated daily tasks and responsibilities.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
Crew Trainer
2 Years 8 Months- Supervised shift operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on food safety protocols and customer service standards.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Resolved customer complaints promptly, reinforcing brand loyalty and positive dining experiences.
- Trained new crew members on operational procedures and customer service standards.
Education
Ate - General Studies
- Commitment Scholarship Recipient
- Extracurricular Activities: Football
Skills
Packaging and labeling
Attention to detail
Problem-solving
Team collaboration
Lifting and sorting
Shipping and receiving
Warehouse organization
Quality control
Pallet jack operations
Timeline
Warehouse Associate
Amazon
04.2025 - 07.2026Read More
Sales Associate
GNC Live Well
06.2024 - 04.2025Read More
Shift Leader/Crew Trainer
Taco Bell
06.2022 - 06.2024Read More
Crew Trainer
Raising Cane's Restaurants
10.2019 - 06.2022Read More
Pacific Northwest Christian College
Ate from General Studies
Read More