Jude Thabit
Columbia,MO
Summary
Performance-driven professional with over 9 years of experience aligning systems with business requirements, policies, and regulatory standards. Passionate about utilizing excellent organization and communication skills to effectively manage and lead teams. Results-oriented individual excelling in interfacing and consulting on business processes to drive impactful outcomes. Proven leader and fit master, with a tenure at David's Bridal Inc. that saw a significant elevation in operations, fostering excellence and customer delight. Specializes in styling and tailor mastery, with time at DesignsXNadine showcasing substantial productivity boosts and team motivation, highlighting adeptness in quality assurance and leadership.
Overview
7
7
years of professional experience
Work History
Vice President of Operations
DesignsXNadine
07.2023 - 05.2024
- Led teams to drive operational excellence and deliver customer satisfaction
- Maintained up-to-date knowledge of industry trends, regulatory changes, and best practices in order to remain competitive
- Fostered positive relationships with external vendors through timely communication, negotiation, and collaboration
- Assisted Brides-to-Be with wedding gowns alterations and custom design tailoring
- Created a space worthy of 5 star reviews and customers approved
- Short-lived time at this amazing atelier due to getting married and moving away :)
Store Manager
David's Bridal Inc.
05.2022 - 07.2023
- Provided leadership and motivation to team members to increase productivity and efficiency within the store
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
- Interviewed and hired prospective employees according to team needs
- Solved problems and resolved conflicts for team members and customers
- Oversaw day-to-day store operations to foster efficient and profitable operations
- Mentored new employees on store policies and procedures while providing guidance and support in their roles
- Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly
- Created weekly work schedules to meet staffing needs while controlling labor costs
- Monitored customer service levels and implemented necessary changes to improve customer satisfaction
Sales Manager
David's Bridal Inc.
12.2019 - 05.2022
- Managed customer accounts and customer relationships
- Established relationships with key customers, providing personalized service and support
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance
- Held daily check-ins with team members to set objectives and monitor progress
- Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently
- Conducted regular training sessions with sales team members to ensure effective sales techniques were used
- Managed sales team activities by evaluating needs of each territory and participating in sales calls
- Managed a team of 10+ sales representatives across multiple markets
- Monitored competitor activity to stay ahead of the competition in terms of products, services, and pricing
Bridal Alteration Specialist
David's Bridal Inc.
06.2019 - 12.2019
- Worked on altering wedding gowns to perfectly fit the Bride-To-Be
- Planned and managed the fitting and consultation with directive knowledge and sales skills
- Learned to be the leader and the one in charge of asserting the best fit
- Conducted analysis to address any fit issues which led to customer satisfaction
- Bustled gowns properly and made sure headpieces fit correctly
- Steamed and pressed all gowns and accessories for the bride's big day
Bridal Stylist and Consultant
David's Bridal Inc.
12.2016 - 06.2019
- Was the personal stylist from head-to-toe during the appointment time
- Helped brides find their dream wedding gowns within less than 90 minutes
- Developed quick conversational skills and time management
- Worked on increasing sales skills and confidence level
- Was the #1 stylist with the highest sales goals for 10 months
- Stayed knowledgeable about competitors' pricing strategies to ensure competitive pricing at all times
- Facilitated communication between store staff members regarding new products or services available
- Maintained an organized workspace to facilitate efficient workflow during busy periods
- Kept up-to-date on changes in fashion trends through research, attending trade shows, and reading industry publications
Education
Bachelor of Science - TEXTILE AND APPAREL IN PRODUCT DEVELOPMENT
University of Missouri
Columbia, MO05-2019
Bachelor of Arts - French Language And Literature
University of Missouri
Columbia, MO05-2019
Skills
- Styling expertise
- Fit and Tailor master
- Time management
- Strategic planning and execution
- Productivity
- Cost analysis and savings
- Business Development
- Process Improvements
- Facilities Management
- Leadership training
- Budget Control
- Customer Relations
- Teamwork and Collaboration
- Leadership and Business Administration
References
References available upon request
Timeline
Vice President of Operations
DesignsXNadine
07.2023 - 05.2024
Store Manager
David's Bridal Inc.
05.2022 - 07.2023
Sales Manager
David's Bridal Inc.
12.2019 - 05.2022
Bridal Alteration Specialist
David's Bridal Inc.
06.2019 - 12.2019
Bridal Stylist and Consultant
David's Bridal Inc.
12.2016 - 06.2019
Bachelor of Science - TEXTILE AND APPAREL IN PRODUCT DEVELOPMENT
University of Missouri
Bachelor of Arts - French Language And Literature
University of Missouri