Summary
Overview
Work History
Education
Skills
Timeline
Voluntery work
BusinessAnalyst
Jude Christina G. Senatus

Jude Christina G. Senatus

Multilingual Medical Assistant
Santiago De Los Cabarellos

Summary

Focused Translator with highly developed understanding of French and Creole Languages and cultures. Skilled in quickly and accurately translating written documents and audio recordings. Over 10 years of related expertise. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Interpreter

One World Language Services
Remote
11.2021 - Current
  • Replicated flow, style and overall meaning of original texts.
  • Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts.
  • Listened to recordings and translated confidential information.
  • Updated existing translations to meet contemporary trends in communication.

Freelance Medical Interpreter

Clinic Orlo
Remote, Part Time
01.2022 - Current
  • Followed ethical codes to protect confidentiality of patient medical information.
  • Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
  • Created new text in target language to reproduce content and style of original text.

Medical Claims Representative

Bayada Home Health
U.S Remote
11.2021 - 03.2022
  • Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
  • Posted surgical charges for practice providers.
  • Collected payments and applied to patient accounts.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.

Customer Service Representative

Jcpenney
UNO Call Center, Santiago
11.2019 - 02.2021
  • Collected and analyzed customer information to prepare product or service reports.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.

Senior Pharmaceutical Sales Representative

4C Pharmaceutical Laboratory
Haiti
07.2014 - 11.2018
  • Educated physicians and pharmacists on drug use, benefits, dosage and risks.
  • Developed innovative branded marketing collateral for use by sales team in sales cycle process.
  • Visited physician office locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Networked at events and by phone to expand business profits and revenues.

Credit Card Customer Service Representative

Sogebank-Sogecarte Call Center
Haiti
08.2012 - 01.2014
  • Supported customers with invoices, statements and other basic questions.
  • Received inbound customer calls related to credit and accounts receivable.
  • Supported continued monitoring, auditing and reporting to drive compliance and optimize credit card processing.
  • Maintained product details and protocols to comply with contracts and disclosures.

Education

Associate of Science - Surgical Nursing

CIFMEC
Santiago De Los Cabarellos
09.2021 - Current

Associate of Science - Medical Assistant

Penn Foster College
Scottsdale, AZ
09.2019 - 03.2022

Skills

    Collection calls

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Timeline

Freelance Medical Interpreter

Clinic Orlo
01.2022 - Current

Interpreter

One World Language Services
11.2021 - Current

Medical Claims Representative

Bayada Home Health
11.2021 - 03.2022

Associate of Science - Surgical Nursing

CIFMEC
09.2021 - Current

Customer Service Representative

Jcpenney
11.2019 - 02.2021

Associate of Science - Medical Assistant

Penn Foster College
09.2019 - 03.2022

Senior Pharmaceutical Sales Representative

4C Pharmaceutical Laboratory
07.2014 - 11.2018

Credit Card Customer Service Representative

Sogebank-Sogecarte Call Center
08.2012 - 01.2014

Voluntery work

In 2010, a major earthquake was felt in Haiti, particularly in Port-au-Prince, the capital. During this crucial time, I helped to translate from French to Creole for the French doctors who came for help, from Creole to English for the Jamaican and American soldiers and doctors who were there to help.


I also work as a Volunteer interpreter for UNICEF to distribute help kits such as food, and clothes during the after earthquakes respond to my population in 2010


I also do freelance translation and interpretation for a medical clinic in Haiti, (Clinic ORLO) I translate simultaneously their meetings and conferences also sometimes their medical transcripts for ophthalmologic surgical cases from 2018 to 2022

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Jude Christina G. SenatusMultilingual Medical Assistant