Judeen Henry
Tamarac,USA
Summary
Professional surgical technologist with 3 years of comprehensive expertise in General, Gynecology, Orthopedic, Plastic, Colon and rectal surgery, Urology, and ENT surgical procedures in pivotal roles in surgical settings. Well versed in sterile techniques, instrument handling, surgical field preparation, ensuring optimal patient outcomes, adept at orienting and training staff, and implementing policies to streamline workflow. Eager to take next career step with growing organization offering opportunities for professional development and advancement,
Overview
7
7
years of professional experience
Work History
Certified Surgical Technologist
Holy Cross
Fort Lauderdale, FL
12.2024 - Current
- Prepared and maintained sterile instruments for surgical procedures, ensuring compliance with safety protocols.
- Assisted surgeons by anticipating needs during operations, enhancing efficiency and procedural flow.
- Collaborated with nursing staff to coordinate patient positioning and instrument availability during surgery.
- Trained new surgical technologists on best practices for sterilization techniques and operating room protocols.
- Led process improvement initiatives that streamlined instrument preparation times, reducing delays in surgeries.
Certified Surgical Technologist
Cleveland Clinic
Weston, Florida
09.2023 - 10.2024
- Prepared sterile surgical instruments and equipment for various procedures, ensuring compliance with safety standards.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Positioned patients and set up drapes to create comfortable surgical environment for patients.
- Reduced infection risks and protected patients by maintaining sterile fields during procedures.
- Proved successful working within tight deadlines and a fast-paced environment.
Inpatient Coordinator
Cardiovascular Consultant Medical Group
Tamarac, Florida
01.2022 - 03.2023
- Responsible for billing Inquiries and checking patient account balances, as well as handling the daily Co-Pay reconciliation to report to Office Manager.
- Monitor patient flow by checking status of each patient, monitor wait times and observe and facilitate patient flow in lobby.
- Maintained patient confidentiality and adhered to strict HIPAA regulations while managing sensitive information in a fast-paced environment.
- Coordinated with insurance companies regarding patient eligibility and authorization of services.
- Cultivated with other healthcare professionals to develop comprehensive patient care plans, provide highest quality of care, and resulting in improved patient experiences
Cruise Port Attendant
Intercruise Shoreside & Port Services
Fort Lauderdale, Florida
10.2021 - 12.2022
- Enhanced customer satisfaction ratings by responding to inquiries, needs and problems
- Maintain an organized and steady flow throughout the embark/ debark process with constant communication with the ship.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Coordinated passenger embarkation and disembarkation processes to ensure smooth transitions.
- Maintained cleanliness and organization of terminal facilities, enhancing guest experience.
- Assisted in luggage handling, ensuring timely delivery to guests and minimizing delays.
- Trained new attendants on operational procedures and safety protocols for efficiency.
- Resolved passenger inquiries and issues promptly, improving overall satisfaction ratings.
Inpatient Coordinator
Tenet Florida Cardiovascular Care
Fort Lauderdale
02.2020 - 04.2020
- Supported continuous quality improvement initiatives by identifying areas for potential enhancement within the inpatient coordination process.
- Facilitated timely responses to patient inquiries, resulting in improved patient experiences and trust in the healthcare team.
- Coordinated referrals from physicians and insurance companies.
- Contributed to a positive work environment by collaborating effectively with nursing staff, physicians, and ancillary departments.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
Patient Care Coordinator
Sanitas Medical Center
Lauderdale Lakes, Florida
12.2018 - 02.2020
- Implemented process improvements to streamline patient intake procedures, increasing operational efficiency.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
Education
Certification of Surgical Technology - undefined
Sheridan Technical College
Hollywood, Florida06.2023
Skills
- Certified in CPR/AED
- Infection control protocols
- Patient positioning expertise
- Patient confidentiality
- Workplace safety
- Infection control practices
- Surgical instrumentation
- Aseptic and sterilization techniques
- Medical terminology proficiency
- Patient safety
- Setting up and operating equipment
- Passing surgical tools
Timeline
Certified Surgical Technologist
Holy Cross
12.2024 - Current
Certified Surgical Technologist
Cleveland Clinic
09.2023 - 10.2024
Inpatient Coordinator
Cardiovascular Consultant Medical Group
01.2022 - 03.2023
Cruise Port Attendant
Intercruise Shoreside & Port Services
10.2021 - 12.2022
Inpatient Coordinator
Tenet Florida Cardiovascular Care
02.2020 - 04.2020
Patient Care Coordinator
Sanitas Medical Center
12.2018 - 02.2020
Certification of Surgical Technology - undefined
Sheridan Technical College