Summary
Overview
Work History
Education
Skills
Accomplishments
Work Preference
Certification
Timeline
Generic

JUDE JEROME MENSA-BONSU

Administrator
New Haven,CT

Summary

Dynamic professional with a strong background in administrative support, operations management, and organizational coordination. Experienced in managing schedules, handling confidential information, and streamlining office procedures to improve efficiency. Adept at communicating effectively with diverse stakeholders and ensuring seamless daily operations in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Intern

Eretmis Academy
Bronx, NY
10.2024 - Current
  • Performed regular system scans to detect potential cyber-attacks and intrusions.
  • Monitored network traffic for malicious or unauthorized activity.
  • Assisted in the development of incident response plans, procedures, and policies.
  • Researched emerging trends in cybersecurity threats, risks, and countermeasures.

Assistant Hospital Administrator

St Jude Hospital
Obuasi, Ashanti Region
10.2019 - 11.2022
  • Monitored patient care quality and safety standards in accordance with Joint Commission guidelines.
  • Managed daily operations of the hospital, including staffing, scheduling, and resource allocation.
  • Directed and coordinated activities of departments such as medical records, business office, and admissions.
  • Coordinated communication between physicians, staff members, patients, families, government agencies and insurance companies.
  • Facilitated meetings between senior leadership team members to discuss issues related to hospital operations.
  • Ensured that information technology systems are up-to-date with current security protocols.

Private Bank Relationship Manager

Startwell Microfinance
Kumasi, Ghana
02.2017 - 06.2019
  • Developed and implemented strategies to increase customer satisfaction ratings.
  • Provided guidance and advice to clients on their financial needs and objectives.
  • Analyzed financial data and identified trends or discrepancies in account activity.
  • Assisted in preparing loan documents for prospective borrowers.
  • Participated in community outreach initiatives related to financial literacy programs.

Administrative Clerk

Adler Logistics
Accra, Greater Accra
09.2016 - 12.2018
  • Received incoming shipments and verified contents against packing slips.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Managed hazardous material documentation requirements when preparing orders for shipment.
  • Utilized RF scanners to track movements of inventory within the warehouse environment.
  • Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.

Administrative Assistant Intern

Axon information systems
Accra, Greater Accra
06.2017 - 09.2017

• Organized and scheduled meetings and conferences, including preparing agendas and coordinating logistics.

• Managed correspondence by answering inquiries via phone and email professionally and promptly.

• Created monthly departmental activity reports using Microsoft Excel.

• Maintained document management systems for improved efficiency and organization.

Education

Masters Degree - Business Administration

Purdue Global
10-2026

Associate of Science - Cybersecurity

Eretmis Academy
08-2023

Bachelor of Science - Business Administration And Management

Central University Ghana
09-2020

Associate Degree - Information Technology

National Institute of Information Technology University
05-2017

Skills

  • Office Management and Organization
  • Scheduling and calendar management
  • Data entry and reporting
  • Customer Service Excellence
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Event Coordination and Planning
  • Handling confidential information
  • Safety

Accomplishments

• Improved departmental efficiency by 20% through optimized scheduling and communication.

• Implemented document organization systems, reducing retrieval time by 30%.

• Spearheaded event planning for hospital initiatives, leading to increased employee engagement.

  • Successfully helped the company transition to a Savings and Loans institution, leading to a 25% growth in customer base within the first year.
  • Implemented a new financial product that increased customer deposits by 15% in six months.
  • Streamlined loan processing time by 30%, improving customer service efficiency and satisfaction.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Flexible work hours4-day work weekCareer advancement

Certification

Lean Six Sigma Yellow Belt Certification

Timeline

Intern

Eretmis Academy
10.2024 - Current

Assistant Hospital Administrator

St Jude Hospital
10.2019 - 11.2022

Administrative Assistant Intern

Axon information systems
06.2017 - 09.2017

Private Bank Relationship Manager

Startwell Microfinance
02.2017 - 06.2019

Administrative Clerk

Adler Logistics
09.2016 - 12.2018

Masters Degree - Business Administration

Purdue Global

Associate of Science - Cybersecurity

Eretmis Academy

Bachelor of Science - Business Administration And Management

Central University Ghana

Associate Degree - Information Technology

National Institute of Information Technology University
JUDE JEROME MENSA-BONSUAdministrator