Judemy Seide

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Answered questions about store policies and addressed customer concerns.

• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Answered inbound calls, chats and emails to facilitate customer service.
• Developed strong customer relationships to encourage repeat business.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Used approved scripts to de-escalate angry customers during telephone interactions.
• Provided exceptional customer service to ensure customer satisfaction.

I was in charge of the restaurant

• Trained employees on additional job positions to maintain coverage of roles.
• Recruited and hired qualified candidates to fill open positions.
• Led team meetings and one-on-one coaching sessions to continuously improve performance.
• Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
• Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
• Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Accepted cash and credit card payments, issued receipts and provided change.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Helped customers find specific products, answered questions, and offered product advice.
• Answered customer questions and provided store information.
• Worked closely with front-end staff to assist customers.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Welcomed customers and helped determine their needs.
• Greeted customers entering store and responded promptly to customer needs.

• Processed payments for additional services requested by customers.
• Checked passengers in for flights using airline computer systems.
• Ensured all necessary documents were completed prior to boarding aircrafts.
• Verified customer identification documents and travel itineraries.