Summary
Overview
Work History
Education
Skills
Timeline
Generic
Judi Salva

Judi Salva

Human Services and Counseling
London,KY

Summary

Dynamic and detail oriented professional with a proven track record at Jenkins Healthcare Dynamics, excelling in patient intake coordination and relationship building. I enhance communication and optimize processes, ensuring a seamless onboarding experience while fostering trust and rapport with clients.

Overview

24
24
years of professional experience

Work History

Intake Coordinator

Jenkins Healthcare Dynamics
08.2020 - Current
  • Coordinated patient intake process ensuring accurate documentation and timely communication with healthcare teams.
  • Developed and maintained effective relationships with patients, addressing inquiries and facilitating smooth onboarding.
  • Managed scheduling for initial consultations, optimizing appointment flow and reducing wait times for services.
  • Implemented electronic health record systems to enhance data entry accuracy and streamline patient information retrieval.

Collections Agent

OneMain Financial
03.2015 - 08.2020
  • Managed inbound and outbound calls to collect outstanding payments efficiently.
  • Utilized collection software to track accounts and monitor payment statuses effectively.
  • Developed rapport with customers to negotiate repayment plans and resolve disputes.
  • Provided detailed account information to customers, ensuring clarity in billing processes.

Teacher's Assistant

Laurel County Board Of Education
07.2001 - 06.2015
  • Supported classroom instruction by preparing materials and resources for lessons.
  • Assisted teachers with managing student behavior and promoting a positive learning environment.
  • One on One learning
  • Conducted small group activities to reinforce learning objectives and improve student comprehension.

Education

Bachelor of Arts - Human Services And Counseling

Lindsey Wilson College
Columbia, KY
12-2025

Skills

  • Excellent communication and interpersonal skills
  • Creating a safe and nurturing environment for those in need
  • Crisis intervention and conflict resolution
  • Implementing individual support plans
  • Ability to build trust and rapport with clients
  • Strong problem solving and critical thinking
  • Ability to work individually and as part of a team

Timeline

Intake Coordinator

Jenkins Healthcare Dynamics
08.2020 - Current

Collections Agent

OneMain Financial
03.2015 - 08.2020

Teacher's Assistant

Laurel County Board Of Education
07.2001 - 06.2015

Bachelor of Arts - Human Services And Counseling

Lindsey Wilson College

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