Judi Schlecht
CLOVIS,CA
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Committed and hardworking as a cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
48
48
years of professional experience
Work History
Teaching Medical Assistant Programs
Fresno City College
01.2015 - Current
- Medical Assistant front and back office
- Teaching Medical Assistant and Medical Office Management programs
- Medical Terminology – Spring 2024
- Teaching Professionalism – AHLTH100 – teaching currently
- MS Office
- Body Systems
- Charting and Vitals
- Other Medical Assistant and Medical Management areas
- Classroom Management
- Creative & Innovative Teaching
- Resourceful with curriculum development
- Currently at Fresno City College since 2015
- Managed appointment scheduling and patient records, improving office efficiency and reducing wait times.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Instructional Design & Curriculum Developer
Fresno City College Professor
01.2007 - Current
- Developed healthcare course materials
- Course evaluations
- Course revisions
- Created Tutorials for improving instruction and engagement in courses
- Created and implemented an innovative curriculum in classes
- Developed innovative courses for a variety of health programs
- Medical transcription
- Medical Assistant
- Staff Training
- Online Teaching for 20 years
- Developed comprehensive curriculum materials aligned with educational standards.
Teaching Online English to Foreign Students
Out Of Business
01.2017 - 01.2020
- Teaching ages 4 -Adults English basic skills
- Professionalism
- Classroom Management
- Creative and Innovative teaching
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Medical Assistant, OB Tech, Business Associate/Unit Clerk
Kaiser, Clovis Community, VCH, PCH
10.1990 - 12.2014
- Administered patient care and assisted with examinations to enhance overall patient experience.
- Managed appointment scheduling and maintained accurate medical records for effective practice operations.
- Performed routine laboratory tests and prepared specimens for analysis, ensuring quality control standards.
- Educated patients on treatment plans and medication management to promote adherence and understanding.
- Collaborated with healthcare teams to streamline workflows and improve patient service delivery processes.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Completed EKGs and other tests based on patient presentation in office.
- Reduced complications during childbirth through careful monitoring of maternal vital signs during labor and delivery processes.
- Educated patients on postpartum care, promoting healthy habits for both mother and newborn.
- Ensured a safe environment for both mother and baby by maintaining clean and organized workspaces during labor and delivery procedures.
- Provided support for laboring mothers, resulting in a more comfortable birthing experience.
- Monitored patient vital signs, lab results and other indicators of health.
- Facilitated seamless communication between internal teams as well as external partners to ensure alignment on objectives.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
Business Owner/Day Care
Self
09.1987 - 08.1990
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Cultivated relationships with parents, addressing concerns and promoting open communication channels.
- Ensured compliance with state regulations and safety standards for childcare operations.
- Cultivated strong relationships with families, enhancing communication and trust in services provided.
- Developed engaging educational activities tailored to children's developmental stages.
- Oversaw financial management, including budgeting, invoicing, and expense tracking for sustainability.
- Established a consistent daily routine that balanced structured activities with free play time for optimal child development.
- Assisted children with developing good hygiene habits such as hand-washing, tooth-brushing, and toilet training when necessary.
- Maintained compliance with local licensing regulations by regularly updating documentation, attending workshops, and undergoing inspections as required.
- Provided nutritious meals and snacks while accommodating any dietary restrictions or allergies for each child in care.
- Enhanced children''s development by implementing age-appropriate activities and educational programs.
Cashier/Customer Service Representative
Mervyn's Department Store
09.1977 - 06.1980
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Maintained organized checkout area, promoting cleanliness and efficient workflow during peak hours.
- Assisted in training new cashiers, sharing best practices for effective transaction processing and customer engagement.
- Developed strong rapport with regular customers, fostering loyalty through personalized service and attentiveness.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
Masters - Instructional Technology
Kaplan University
Davenport, Iowa09.2013
Graduate Certificate - Instructional Design for Organizations
Kaplan University
Davenport, Iowa03.2013
Masters - Education – Curriculum & Instruction
University of Phoenix
Phoenix, AZ01.2006
Bachelors - Business Management
University of Phoenix
Phoenix, AZ01.2004
Certificate - ROP – Medical Assistant
Fresno Unified School District
Fresno, CA01.1983
Skills
- Microsoft Office – Word, Excel, PPT, Publisher, Outlook
- Google Drive
- Adobe Connect
- Some Adobe Products
- Ability to learn new technology
- Learning management systems
- Course design
- Instructional best practices
- Learning theory
- Lecture planning and implementation
- Course evaluation
- Course material creation
- Course management
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
- Teacher mentoring
- Professionalism
- Curriculum implementation
- Friendly, positive attitude
- Customer service
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Excellent communication
Timeline
Teaching Online English to Foreign Students
Out Of Business
01.2017 - 01.2020
Teaching Medical Assistant Programs
Fresno City College
01.2015 - Current
Instructional Design & Curriculum Developer
Fresno City College Professor
01.2007 - Current
Medical Assistant, OB Tech, Business Associate/Unit Clerk
Kaiser, Clovis Community, VCH, PCH
10.1990 - 12.2014
Business Owner/Day Care
Self
09.1987 - 08.1990
Cashier/Customer Service Representative
Mervyn's Department Store
09.1977 - 06.1980
Bachelors - Business Management
University of Phoenix
Certificate - ROP – Medical Assistant
Fresno Unified School District
Masters - Instructional Technology
Kaplan University
Graduate Certificate - Instructional Design for Organizations
Kaplan University
Masters - Education – Curriculum & Instruction
University of Phoenix