Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Judianne Basch

Judianne Basch

Summary


Results-oriented achiever experienced with building strong client relationships and driving revenue growth. Utilizes negotiation and strategic planning to enhance client satisfaction and retention. Track record of managing key accounts and adapting to dynamic business environments.

Overview

18
18
years of professional experience

Work History

Branch Manager

Supreme Finance
03.2020 - Current
  • Boosted branch sales by 25% developing and deepening customer loyalty through incentive programs.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
  • Delivered impactful product presentations that resonated with clients'' unique challenges and needs.
  • Consistently met or exceeded monthly sales targets by effectively managing leads and closing deals.

Account Executive

OCMBC
06.2016 - 01.2020
  • Ability to multi task in highly detailed and time sensitive environment
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Exceptional ability to quickly analyze client's financial situation, to place them in the product that best fits their needs.
  • Account management of files including, financial document preparation and credit approval/denials.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.

Senior Mortgage Loan Officer

Loan Depot, NMLS
08.2013 - 05.2016
  • Motivated, ambitious, strong sense of urgency, determined to meet and exceed current top production standards
  • Responsible for all details of loan process starting with origination to funding, from disclosures to locking loan in a virtual environment
  • NMLS SAFE ACT compliant, passed California State and National tests on first attempt.

Branch Manager

Sanctuary Capital Group
07.2009 - 08.2013
  • Managed operations and sales teams of 17 employees for home retention services
  • Boosted sales and customer loyalty through incentive programs.
  • Negotiate client's financial portfolio with lender, to obtain “best case” results
  • Detailed knowledge of advanced loan financial analysis, including credit and incom
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.

Business Development Manager

Indymac Bank
10.2007 - 06.2009
  • Top 5 ranking So CA sales Q3 2007
  • Funded $8.5M at 6 month milestone
  • Over 90% closing ratio on loans, #1 in rankings
  • Received rookie award at 3 months for volume with 20M pipeline

Education

Bachelor of Arts - Speech Communications

University of Southern California
Los Angeles, CA

Real Estate License #07938

New Hampshire Real Estate Commission
Concord, NH
09.2018

Mortgage

Mortgage Loan Originator License #999301
Portsmouth, NH
03.2013

Skills

  • Business Development Expertise
  • Risk Analysis
  • Team Leadership
  • Relationship building and management
  • Goals and Performance
  • Customer service awareness
  • Product training
  • Financial Advising
  • Skilled Negotiator
  • Excellent time management skills

Accomplishments

  • Successfully negotiated and procured high monetary award for client in the NFL Concussion Case.
  • Integral in Negotiating NFL contract for client by interfacing and resolving disputes with General Manager John Shaw of the Los Angeles Rams.
  • Achieved results for former NFL Player effected with CTE (Chronic Traumatic Encephalopathy) by ensuring placement in the N.F.L. program "Plan 88" which covers player financially for his lifetime.
  • Member of the Heisman Trust Foundation.

Timeline

Branch Manager

Supreme Finance
03.2020 - Current

Account Executive

OCMBC
06.2016 - 01.2020

Senior Mortgage Loan Officer

Loan Depot, NMLS
08.2013 - 05.2016

Branch Manager

Sanctuary Capital Group
07.2009 - 08.2013

Business Development Manager

Indymac Bank
10.2007 - 06.2009

Bachelor of Arts - Speech Communications

University of Southern California

Real Estate License #07938

New Hampshire Real Estate Commission

Mortgage

Mortgage Loan Originator License #999301

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