Summary
Work History
Education
Skills
Timeline
Generic

Judith Akeni

Katy

Summary

Dynamic professional with a proven track record at Amazon Fulfilment Centre, adept in packaging and labeling, and exceptional at problem-solving. Excelled in high-stress situations, enhancing customer loyalty through effective dispute resolution. Skilled in team collaboration and attention to detail, significantly contributing to operational efficiency and customer satisfaction.

Work History

Warehouse Associate

Amazon Fulfilment Centre
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Store Clerk

Tivo Supermarket
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.

Customer Service Representative

Expertland Nigeria Limited
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor Of Science - Accounting

University of Nigeria
Enugu
02.2023

Post-Graduate Diploma - Education

University of Portharcourt
Portharcourt
08.2010

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration

Timeline

Warehouse Associate

Amazon Fulfilment Centre

Store Clerk

Tivo Supermarket

Customer Service Representative

Expertland Nigeria Limited

Bachelor Of Science - Accounting

University of Nigeria

Post-Graduate Diploma - Education

University of Portharcourt

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Judith Akeni