Judith Allen

Administrative Assistant

Gaylord Hospital

10.1984 - 09.2024

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Developed strategies to streamline and improve office procedures.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Managed filing system, entered data and completed other clerical tasks.
Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Volunteered to help with special projects of varying degrees of complexity.
Liaised between clients and vendors and maintained effective lines of communication.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.