Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Judith A Nelson

Mount Blanchard,OH

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Walgreens Boots Alliance. Proven ability to foster relationships through patience and empathy while efficiently managing tasks. Adept at utilizing advanced software for accurate data entry, ensuring high-quality support in fast-paced environments.

Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Reliable service offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in multiple areas and flexible with changing business needs.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Cashier/Store Associate

Walgreens Boots Alliance
10.2021 - 02.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Cashier/Store Associate

Kohls Department Store
08.2019 - 02.2021
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Receptionist

Nelson Insurance
06.2014 - 08.2017
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Licensed Nursing Assistant/Floor Secretary

Yuma Regional Medical Center
04.2002 - 11.2016
  • Fostered strong relationships with patients'' families through clear communication and empathetic support during difficult times.
  • Assisted patients with activities of daily living, promoting independence and dignity in a supportive environment.
  • Provided exceptional support for patients requiring specialized care, such as those with dementia or complex medical conditions.
  • Maintained a calm and comforting atmosphere for patients experiencing anxiety or distress, utilizing effective communication techniques.
  • Ensured continuity of care by providing thorough updates during shift changes and maintaining detailed records of patient progress.
  • Enhanced patient safety through diligent monitoring, accurate documentation, and timely reporting of health concerns.
  • Upheld regulatory compliance standards by consistently following facility policies, procedures, and licensure requirements.
  • Promoted patient comfort by promptly addressing pain management needs in collaboration with nursing staff.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Nursing Assistance

Arizona Western College
Yuma, AZ

Real Estate Sales

Arizona State Board Of Real Estate
Phoenix, AZ

General Studies

Utica High School
Utica, Ohio
05-1968

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Accomplishments

  • Achieved 100% of sales quote.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Documented and resolved photo issues which led to better photo quality.

Certification

  • Certified Nursing Assistant, Yuma Regional Medical Center.
  • Licensed Real Estate Agent - ERA Real Estate.
  • Licensed Insurance Agent -2024 Actively looking for Agent position.

Interests

Love hiking and spending time with family and friends

Avid dress maker and anything with a sewing machine

Learning how to crochet

Timeline

Cashier/Store Associate

Walgreens Boots Alliance
10.2021 - 02.2025

Cashier/Store Associate

Kohls Department Store
08.2019 - 02.2021

Receptionist

Nelson Insurance
06.2014 - 08.2017

Licensed Nursing Assistant/Floor Secretary

Yuma Regional Medical Center
04.2002 - 11.2016

Nursing Assistance

Arizona Western College

Real Estate Sales

Arizona State Board Of Real Estate

General Studies

Utica High School