Judith Arambula
Victorville,CA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Orderly and committed administrative work offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Sales Associate
Ross Dress for Less
Hesperia , CA
09.2022 - Current
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Operated cash register to process payments for purchases.
- Maintained knowledge of store layout to better assist customers with product location.
- Enforced store policies regarding returns, exchanges, and payment methods.
Front Desk Receptionist
St. Mary's Community Health Clinic
Apple Valley, CA
05.2019 - 05.2020
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Updated customer information in databases regularly to ensure accuracy of records.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Regional Store Manager
Pizza Hut
Carson, CA
02.2013 - 03.2019
- Managed store operations, including overseeing staff and maintaining inventory levels.
- Developed and implemented strategies to increase customer satisfaction and drive sales growth.
- Collaborated with other regional managers to ensure consistent adherence to company policies and procedures.
- Monitored store performance metrics, such as sales, profits, expenses, customer service ratings, and employee engagement surveys.
- Conducted regular staff meetings to provide updates on business objectives and initiatives.
- Created action plans to address underperforming areas of the business or maximize efficiencies in existing operations.
- Evaluated job applicants during recruitment process and hired qualified personnel to fill open positions within the store team.
- Ensured compliance with all applicable laws, regulations, safety standards, and company policies and procedures in the stores' operations.
- Developed promotional campaigns to boost sales revenue; monitored results against goals set forth by corporate management.
- Provided leadership support for store employees; coached them on best practices for meeting customer needs.
Education
Associate of Arts - Sociology
Victor Valley College
Victorville, CA12-2024
Associate of Arts - Psychology
Victor Valley College
Victorville, CA12-2024
Associate of Arts - Social & Behavioral Science
Victor Valley College
Victorville, CA12-2024
Skills
- Great leader
- Great communication skills
- Good at time management
- Organized, and great at keeping track of tasks and deadlines
- Active listening
- Critical thinking
- Great problem solving
- Multitasking
- 65wpm typing
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Associate
Ross Dress for Less
09.2022 - Current
Front Desk Receptionist
St. Mary's Community Health Clinic
05.2019 - 05.2020
Regional Store Manager
Pizza Hut
02.2013 - 03.2019
Associate of Arts - Sociology
Victor Valley College
Associate of Arts - Psychology
Victor Valley College
Associate of Arts - Social & Behavioral Science
Victor Valley College