Certified Phlebotomy Technician with experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
8
8
years of professional experience
Work History
Payroll Administrative Assistant
Arrowhead Evaluation Services, Inc.
Redlands, CA
07.2016 - 06.2021
Managed payroll processes efficiently, ensuring timely payment of salaries without errors or discrepancies.
Provided support for audit procedures, contributing to a smooth and successful completion of internal reviews.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Supported accurate enrollment and efficient claim processing in benefits administration for all employees.
Collaborated with management to create fair performance evaluations, promoting employee development and motivation.
Served as a reliable point of contact for employee inquiries on various topics including benefits, leave policies, and workplace issues.
Managed employee exit interviews and paperwork.
Implemented effective communication strategies and addressed employee concerns, resulting in a decrease in turnover.
Efficiently delivered personnel information to management for speedy corrective action.
Apartment Leasing Consultant
Sequoia Equities Inc./The Highlands Apartments
Grand Terrace, CA
01.2013 - 05.2016
Highlighted available apartments during tours to emphasize their unique attributes.
Processed applications for prospective tenants and conducted background checks.
Achieved high levels of resident satisfaction and retention by delivering exceptional customer service.
Optimized tenant satisfaction by promptly attending to maintenance requests and maintaining transparent communication.
Distributed and followed up on tenant renewal notices.
Enhanced online presence through the management of social media accounts, highlighting community features, amenities, and events enticing potential renters.
Coordinated move-in schedules to minimize disruption for existing residents while maximizing unit availability for new tenants.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.