Judith Bolden
LINCOLN,NE
Summary
Upbeat, customer-focused Sales Associate with 20+ years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
38
38
years of professional experience
Work History
Cashier/Customer Service Representative
Family Fare Supermarket
Beatrice, Nebraska
11.2023 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Sales and Service Associate
United States Post Office
Lincoln, NE
04.1987 - 01.2022
- Sold stamps, services and packaging.
- Operated mail processing equipment and manually sorted mail
- Help customers fill out change of address forms and reports for lost or stolen mail.
- Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Offered support and advice to newer personnel to improve performance.
- Set goals and operating procedures that maximized employee effectiveness.
- Operated forklifts and other heavy equipment to move large items and containers.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Placed mail into appropriate PO boxes.
- Trained newly hired personnel on mailroom equipment, postal procedures and customer service techniques.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Maintained records of incoming and outgoing deliveries and packages and completed necessary shipping forms.
- Obtained signatures from recipients to release registered and special delivery parcels.
- Sold stamps, tracking services and insurance to customers.
- Drove retail sales by promoting and selling stamps, envelopes and money orders.
Education
High School Diploma -
Palmer High School
Colorado Springs, CO06.1979
Skills
- Building Customer Relationships and Loyalty
- Store Policies and Procedures
- Returns and Exchanges
- Energy and Physical Stamina
- Ability to Lift 40 pounds
Timeline
Cashier/Customer Service Representative
Family Fare Supermarket
11.2023 - Current
Sales and Service Associate
United States Post Office
04.1987 - 01.2022
High School Diploma -
Palmer High School