Judith Bratton
Ogden,UT
Summary
Solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
Work History
Team Member
J.Dawgs
01.2023 - 04.2023
- Company Overview: https://www.jdawgs.com
- Assisted in preparing food items according to standardized recipes and procedures.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Interacted with customers, providing prompt service and addressing inquiries effectively.
- Followed health and safety regulations consistently while handling food products.
- Monitored inventory levels, assisting in restocking supplies as needed.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Office Assistance
Ogden City Corp
12.2018 - 12.2021
- Developed and maintained filing systems, streamlining document retrieval and enhancing information accessibility.
- Managed high call volumes effectively, addressing clients inquiries and resolving issues promptly.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Reconciled account files and produced monthly reports.
Education
Peralta Community College
Oakland, CA01.1981
Skills
- Complex Problem Solving
- Microsoft Office
- Detailed Oriented
- Multitasking and organization
- Time Management
- Active Listening
- Customer service
- Handling complaints
- Sensitive information handling
- Phone and email etiquette
Accomplishments
Work with Salvation Army under the Easter Seal program giving food out to the homeless and provided requested information.
Timeline
Team Member
J.Dawgs
01.2023 - 04.2023
Office Assistance
Ogden City Corp
12.2018 - 12.2021
Peralta Community College