Judith Brooks
Statesville,NC
Summary
Productive eligibility specialist offering ten years' experience assisting Account Executives and clients with enrollments, renewals, and other eligibility services. Professional known for being the "ultimate team player" with willingness to try and complete any task that is assigned to me.
Overview
25
25
years of professional experience
Work History
Eligibility Specialist
The Hilb Group
Greer , SC
2014.08 - Current
- Enrollments/Terminations/Changes with carriers, using Employee Navigator, paper and/or online applications, and DOI spreadsheets.
- Assisted Account Executives with Employee Navigator employee entries, attaching notes, and follow-ups when needing confirmations from carriers.
- Work with Account Executives and carriers with underwriting when needed, renewals, and open enrollment.
- Look for any inconsistencies between on-line enrollment system and carrier entries.
Front End Teller Manager
First Citizens Bank
Statesville , NC
2009.04 - 2014.08
- Managed teller staff, kept and balanced cash drawer station, ordered and shipped cash for vault, ordered foreign currency.
- Performed Western Union transactions, balanced coin machine and ATM.
- Trained new tellers for other branch locations, and became one of the most in-demand trainers in region.
- Helped Manager interview teller applicants and provided constructive in-put with hiring decisions.
Real Estate Appraiser
Brooks Appraisals/Self
Mooresville , NC
2000.01 - 2009.01
- Measured houses, conducted physical inspections, provided photographs and interior photographs, and researched proper comparables.
- Determined value of land and calculated cost of new construction.
- Researched tax records and economic indicators.
- Calculated and completed Appraisal with 10-15 page report with determined value.
- Completed Continuing Education
Education
Office Administration And Management Certificate - Secretarial Studies And Office Administration
Kings College
Charlotte, NC1985-05
Skills
- Working knowledge of Employee Navigator on a Member level.
- Basic knowledge of Excel.
- Detail and Follow-Up oriented.
- HIPAA compliant.
- Strong verbal, telephone, and written communication skills.
- Accident and Health or Sickness Producer License since 05/2019
References
- Emerald Small, Employee at NFP 704-241-2889
- Marty Driggers, Retired Bank Manager 704-838-6765
- Others available upon request
Timeline
Eligibility Specialist
The Hilb Group
2014.08 - Current
Front End Teller Manager
First Citizens Bank
2009.04 - 2014.08
Real Estate Appraiser
Brooks Appraisals/Self
2000.01 - 2009.01
Office Administration And Management Certificate - Secretarial Studies And Office Administration
Kings College
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