Judith Casey
Town of West Springfield
West Springfield,MA
31
years of professional experience
Dedicated professional with a strong background in client communication and regulatory compliance. Experienced in enhancing client satisfaction through timely service and attention to detail.
Work History
Meals on Wheels Driver
1 Year 8 Months- Delivered nutritious meals to clients, ensuring timely and safe transportation.
- Maintained accurate records of deliveries and client interactions for service tracking.
- Communicated effectively with clients to address needs and preferences during visits.
- Provided compassionate service to clients, assisting with meal setup if necessary and addressing any concerns or feedback.
- Enhanced client satisfaction by providing timely and efficient meal deliveries to homebound individuals.
- Maintained a clean and organized delivery vehicle for optimal efficiency and safety during daily routes.
HIM Medical Records Analyst
3 Years 9 Months- Conducted comprehensive reviews of patient records to ensure compliance with regulatory standards.
- Analyzed data trends to identify discrepancies and facilitate timely resolutions.
- Developed and maintained documentation protocols to streamline record-keeping processes.
- Collaborated with healthcare staff to enhance accuracy in medical coding and billing practices.
Medical Transcriptionist
7 Years 4 Months- Transcribed medical reports with high accuracy and attention to detail, ensuring compliance with industry standards.
- Reviewed and edited transcripts for grammatical correctness and clarity, enhancing overall document quality.
- Utilized advanced transcription software to streamline workflow and improve turnaround times on patient documentation.
- Collaborated with healthcare professionals to clarify ambiguous terms and ensure precise medical recordkeeping.
Medical Transcriptionist
13 Years 2 Months- Trained new staff on transcription processes and software usage, fostering a culture of continuous improvement.
- Implemented quality control measures that reduced error rates in transcriptions, elevating service reliability for clinicians.
- Managed multiple transcription projects simultaneously, prioritizing tasks to meet tight deadlines efficiently.
- Developed standardized templates for common report types, improving consistency across all transcribed documents.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
Education
High School Diploma
- Honoree of [Honor Name]
- Dean's List [Semester and Year]
Associate of Science - Medical Secretarial
Timeline
Meals on Wheels Driver
Town of West Springfield
12.2024 - CurrentRead More
HIM Medical Records Analyst
Trinity Health of New England
06.2016 - 03.2020Read More
Medical Transcriptionist
Mercy Medical Center
02.2009 - 06.2016Read More
Medical Transcriptionist
Self Employed
12.1995 - 02.2009Read More
West Springfield High School
High School Diploma
Read More
Holyoke Community College
Associate of Science from Medical Secretarial
Read More