Judith Celestino
Houston,TX
Summary
Proven leader at First National Bank Texas, adept in operational efficiency and customer service, enhanced branch profitability through strategic resource allocation and team development. Excelled in office administration and client relations, significantly improving operational excellence and creating a customer-centric environment.
Overview
4
4
years of professional experience
Work History
Assistant Branch Manager
First National Bank Texas
03.2020 - Current
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Assisted in creating a welcoming branch atmosphere by maintaining cleanliness, organization, and visually appealing displays of promotional materials.
- Managed branch budget effectively by controlling expenses and optimizing resource allocation for maximum profitability.
Education
Bachelor of Arts - Public Relations
University of Houston - Downtown
Houston, TX05.2019
Skills
- Operational Efficiency
- Customer Service
- Office Administration
- Time Management
- Customer and client relations
- Documentation and Recordkeeping
- Scheduling and calendar management
- Purchase orders organization
- Mail distribution
Languages
Spanish
Native or Bilingual
Timeline
Assistant Branch Manager
First National Bank Texas
03.2020 - Current
Bachelor of Arts - Public Relations
University of Houston - Downtown