Adaptable and dependable Lead Sales Associate looking to support the San Juan Capistrano store manager and store associates as an Assistant Store Manager. Driven to go above and beyond to exceed team and corporate goals.
Overview
29
29
years of professional experience
Work History
Lead Sales Associate/Sales Associate
Goodwill of Orange County
San Juan Capistrano, Cal
10.2022 - Current
Assisted with the training of new sales associates.
Provided customer service to ensure satisfaction.
Organized store displays for maximum visibility of products.
Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
Supervised a team of sales associates on daily tasks and operations.
Identified opportunities for process improvement and recommended changes as needed.
Performed cashier duties when needed during peak times or shortages in personnel.
Maintained neatness and cleanliness throughout the store environment.
Cross-trained on different positions to best support team during peak periods.
Executive Assistant, Finance & Administration
Easter Seals Southern California
Santa Ana, CA
05.2000 - 06.2003
Maintained confidential records and files related to executive operations.
Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
Conducted research on various topics as requested by executives or senior management personnel.
Performed data entry tasks into various software programs including MS Excel spreadsheets.
Assisted in organizing conferences, seminars and other events as directed by the executives.
Scheduled appointments for executives with external parties such as vendors or suppliers.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Office & Building Manager; Logisitics Coordinator
Easter Seals Southern California
Hollywood/Santa Ana, CA
06.1995 - 05.2000
Inspected and monitored the building's physical condition to ensure compliance with established standards.
Coordinated repairs and renovations with contractors and service providers.
Ensured that all fire safety regulations were met and up-to-date.
Supervised staff members responsible for cleaning services and other duties related to building management.
Coordinated meetings, conferences, travel arrangements and department activities.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and equipment to maintain adequate inventory levels.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Researched vendors to secure best pricing on supplies and services such as rental equipment, food, decorations and entertainment.
Negotiated contracts with vendors to ensure the most favorable terms were met.
Ensured that all necessary permits were obtained prior to the event date.
Organized volunteers or staff members needed for set up and takedown of an event or activity.
Adhered strictly to health and safety regulations during setup and execution of events.
Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
Education
Bachelor of Fine Arts - Theater Design And Stagecraft
University of Southern California
Los Angeles, CA
05-1989
Skills
Sales Promotions
POS System Operation
Loss Prevention
Staff Supervision
Customer Service
Retail Store Operations
Meeting Sales Goals
Sales transaction processing
Cash Handling Accuracy
Mentoring and training
Pricing and Labeling
Affiliations
Girl Scouts of Orange County - Service Unit Treasurer, Troop Leader, Troop Treasurer, Troop Registrar
Soka Performing Arts Center - Homeschool Outreach Coordinator & Usher
CARMA (Compassionate Animal Rescue for Medical Aid) - Volunteer
Second Harvest Food Bank - Volunteer (gleaning)
Timeline
Lead Sales Associate/Sales Associate
Goodwill of Orange County
10.2022 - Current
Executive Assistant, Finance & Administration
Easter Seals Southern California
05.2000 - 06.2003
Office & Building Manager; Logisitics Coordinator
Easter Seals Southern California
06.1995 - 05.2000
Bachelor of Fine Arts - Theater Design And Stagecraft
University of Southern California
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