Judith Corbin

Cafe Manager

Fairview School District

Fairview , PA

01.2012 - Current

Developed and implemented customer service policies and procedures for cafe staff.
Created and maintained detailed records of all inventory, sales, customers, orders.
Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
Run cash register and balance days sales
Order supplies and food
Over see both breakfast and lunch
Unload stock and put away
Cook when needed
Serve when needed
Help find and schedule subs
Interacted with customers to provide assistance with menu selections and any other inquiries or complaints they may have had.
Recruited, trained, managed and evaluated cafe staff performance.
Maintained an accurate cash register system at all times during business hours.
Ensured all work areas were kept clean and hygienic according to health regulations.
Organized promotional activities such as discounts or special events to attract new customers or increase repeat business from existing clients.
Monitored food quality regularly to ensure it was up to required standards.
Ordered supplies needed for daily operations in a timely manner within budget constraints.
Resolved conflicts between team members in a professional manner.
Set goals for staff performance while providing feedback to motivate them towards success.
Conducted regular inspections of equipment used by staff members in order to maintain safety standards.
Took inventory of supplies and equipment and placed new orders to maintain stock levels.
Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
Rang up orders on cash register to process cash, credit card and personal check payments.
Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
Delivered orders to kitchen and checked for accuracy and correct temperature on pick-up before serving to customers.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Trained new employees to perform duties.
Worked in close collaboration with team members to ensure customers received high-quality service.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Promoted safe working conditions by monitoring safety procedures and equipment.
Inspected dining and serving areas for cleanliness and proper setup.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Explained goals and expectations required of trainees.

Summary

Overview

Work History

Cafe Manager

Education

High School Diploma -

Skills

Timeline

Cafe Manager

High School Diploma -

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