Judith Ewald
South Bend,IN
Summary
Detail-oriented professional with expertise in operational efficiency and documentation systems. Proficient in calendar management and project coordination, ensuring accuracy and timely completion of tasks. Strong organizational skills contribute to team success and drive company objectives.
Overview
26
26
years of professional experience
Work History
Office Manager
Elevated Power, LLC
10.2023 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Contacted Generac PowerPlay leads to schedule in-home consultations and sales appointments.
- Scheduled and coordinated annual generator maintenance service calls with customers and service technicians.
- Issued and tracked customer invoices using QuickBooks Online and Zuper , supporting accounts receivable and timely payment follow-up.
- Recorded and applied incoming customer payments in QuickBooks Online and Zuper , ensuring accurate accounts receivable tracking.
- Reconciled accounts and balanced financial statements on a monthly and annual basis
- Administered installation workflows by processing permits, obtaining disconnect and reconnect numbers, and coordinating with inspectors to ensure regulatory compliance.
- Updated and maintained Excel spreadsheets, ensuring data accuracy and supporting efficient reporting and decision-making.
- Managed day-to-day financial responsibilities , including recurring bill payments
- Oversaw office supply management to ensure uninterrupted workflow
- Managed and maintained inventory of generators, ensuring accurate tracking and availability.
Reinsurance Coordinator/Flex & HRA
Consociate Health
02.2020 - 04.2023
- Update and maintain tracking spreadsheet with daily check runs, submissions filed, reimbursements received and checks/payments released.
- Used job-related software to compile necessary reports and claims in order to file a claims submission to the reinsurance carrier for audit and reimbursement of claims on behalf of the client.
- Follow up with reinsurance carriers to see if additional information is needed to complete audit of submission.
- Process incoming reimbursements; notify client of reimbursement and get approval from client to release payments to providers.
- Release checks/payments from payment vendor.
- Update spreadsheet of released checks/payments for Customer Service Department.
- Compiled Flex/HRA monthly claims reports from Luminx system for processing on the GBAS system.
- Ran month end reports from Luminx system for all Indiana groups.
- Uploaded reports to company website for client review.
- Emailed month end reports to Brokers and Reinsurance carriers.
Accounting Assistant/Benefits/Flex & HRA
Security Administrative Services
01.2016 - 01.2020
- Compiled weekly Request for Funding reports, which included all medical/dental/vision claims submitted by providers or claimants.
- Upload RFF reports to company website for clients to retrieve for funding purposes.
- Maintained the receiving and deposit of funding from the clients.
- Maintained the release of RFF reports and release of checks/payments from payment vendor.
- Balance General Ledgers of funding accounts on clients.
- Updated and maintained benefit sheet on each group.
- Provided eligibility and benefit information to providers upon their request.
- Processed eligibility and claims for all Flex and HRA groups.
- Compiled weekly/monthly Request for Funding Flex/HRA reports.
- Upload Flex/HRA RFF reports to company website for clients to retrieve for funding purposes.
- Maintained the receiving and deposit of funding from the clients.
- Maintained the release of RFF reports and release of checks/payments from payment vendor.
- Balance General Ledgers of funding accounts on clients.
- Backup for Reinsurance Coordinator and Receptionist
Accounts Assistant/Benefits/Flex & HRA
Cornerstone Benefits Administrator
01.2000 - 12.2015
- Compiled weekly Request for Funding reports, which included all medical/dental/vision claims submitted by providers or claimants.
- Upload RFF reports to company website for clients to retrieve for funding purposes.
- Maintained the receiving and deposit of funding from the clients.
- Maintained the release of RFF reports and release of checks/payments from payment vendor.
- Balance General Ledgers of funding accounts on clients.
- Updated and maintained benefit sheet on each group.
- Provided eligibility and benefit information to providers upon their request.
- Processed eligibility and claims for all Flex and HRA groups.
- Compiled weekly/monthly Request for Funding Flex/HRA reports.
- Upload Flex/HRA RFF reports to company website for clients to retrieve for funding purposes.
- Maintained the receiving and deposit of funding from the clients.
- Maintained the release of RFF reports and release of checks/payments from payment vendor.
- Balance General Ledgers of funding accounts on clients.
- Backup for Reinsurance Coordinator and Receptionist
Education
High School Diploma -
Silver Creek High School
Sellersburg, IN05.1984
Skills
- Outlook proficiency
- Excel proficiency
- Skilled in formatting and editing with Microsoft Word
- Skilled in QuickBooks financial management
- Experience with Zuper
- Service excellence
- Clear communication skills
Additional Information
Cornerstone Benefits Administrator - January 1997 to December 2015 - SOLD AND NAME CHANGE
Security Administrative Systems - January 2016 to January 2020 - SOLD AND NAME CHANGE
Consociate Health - February 2020 to current
Continued to work on two different software systems as Consociate Health did not convert Indiana business (Luminx) over to Illinois system (GBAS).
Hobbies - Motorcycle riding, Working outside, Spending time with children/grandchildren, Traveling
Timeline
Office Manager
Elevated Power, LLC
10.2023 - Current
Reinsurance Coordinator/Flex & HRA
Consociate Health
02.2020 - 04.2023
Accounting Assistant/Benefits/Flex & HRA
Security Administrative Services
01.2016 - 01.2020
Accounts Assistant/Benefits/Flex & HRA
Cornerstone Benefits Administrator
01.2000 - 12.2015
High School Diploma -
Silver Creek High School