Judith Foley
Wesley Chapel
Summary
Offering strong interpersonal skills and genuine interest in hospitality, keen to learn and grow in dynamic environment. Brings ability to quickly pick up food safety standards and service techniques, coupled with excellent communication and teamwork skills. Ready to use and develop customer service and organizational skills in any role.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
Big Apple Bagels
07.2025 - Current
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Prepared and served food and beverages according to established standards and procedures.
- Maintained cleanliness and organization of work areas, ensuring compliance with health regulations.
- Assisted in training new staff on operational procedures and customer service expectations.
- Collaborated with team members to streamline workflow during peak hours, enhancing efficiency.
- Monitored inventory levels and communicated supply needs to management, preventing shortages.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
Shift Leader
Dairy Queen
01.2025 - 07.2025
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained new staff in food preparation and safety protocols, enhancing team performance.
- Assisted in inventory management, ensuring stock availability and reducing waste.
- Implemented cash handling procedures to maintain accurate financial transactions.
- Monitored quality control standards for food items, ensuring compliance with health regulations.
- Resolved customer complaints promptly, improving overall guest experience and retention.
- Maintained cleanliness and organization of work areas to promote a safe environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Sales Associate
PDQ Restaurant
03.2024 - 01.2025
- Ensured compliance with safety protocols while handling products and equipment.
- Engaged with customers to enhance their shopping experience through exceptional service.
- Adapted quickly to changing store demands, maintaining a positive attitude under pressure.
- Built relationships with customers to encourage repeat business.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Sales Associate
Circle K
08.2023 - 03.2024
- Assisted customers in product selection and provided knowledgeable recommendations.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Maintained cleanliness and organization of store displays and merchandise.
- Collaborated with team members to optimize inventory management and restocking procedures.
- Supported promotional activities by setting up displays and signage effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
No Degree -
Hillsborough Community College
Tampa, FL08-2027
High School Diploma -
Wiregrass Ranch Highschool
Wesley Chapel, FL05-2022
Skills
- Quick adjustment to challenging environments
- Consistent reliability
- Food safety compliance
- Food preparation support
- Order accuracy
- Food handling skills
- Customer service
- Work ethic and integrity
Timeline
Food and Beverage Attendant
Big Apple Bagels
07.2025 - Current
Shift Leader
Dairy Queen
01.2025 - 07.2025
Sales Associate
PDQ Restaurant
03.2024 - 01.2025
Sales Associate
Circle K
08.2023 - 03.2024
No Degree -
Hillsborough Community College
High School Diploma -
Wiregrass Ranch Highschool