Judith Gallegos
Trinidad,CO
Summary
Skilled in working in customer focused work environments. Provide professional and courteous customer service with integrity and accuracy.
Overview
44
44
years of professional experience
Work History
Bank Teller
Century Savings And Loan
02.2014 - 07.2023
- Serve customers by completing account transactions.
- Provide account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals and recording night and mail deposits, sell cashiers checks.
- Answer questions in person or on telephone and refer customers to other bank services.
- Reconcile cash drawer by proving cash transactions, counting and packaging currency and coin.
- Maintain supply of cash and currency and turn in excess cash and mutilated currency.
- Maintain customer confidence and protect bank operations by keeping information confidential.
Family Advocate/School Bus Aide
Rocky Mountain SER
03.2013 - 02.2014
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Developed strong partnerships with local organizations while actively identifying gaps in services, thereby bridging the resources to meet family needs.
- Developed and implemented strategies to reduce and prevent family conflict.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
- Identified available community resources and programs for families of disabled children.
- Documented data and completed accurate updates to case records.
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Developed individualized service plans for families, resulting in improved well-being and stability.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
Residential Counselor
Las Animas County Rehab Center
11.2012 - 02.2013
- Collaborated with residential team to maximize effective and efficient operations.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Solved grievances and complaints by collaborating with residents.
- Provided client-asleep monitoring, house organization and preparations for next activity day, and wake up, hygiene, prepared breakfast
- On going documentation, administered daily medication including psychotropic drugs.
- Performed routing clerical tasks, kept daily logs on all clients
- Closely supervised clients and ensured their health and safety during overnight hours.
- Drove clients to day workshop, medica and dental appointments, picked up meds at pharmacy
Field Representative
Rocky Mountain SER
03.1979 - 06.2011
- Completed initial assessments of new clients, conducted individual counseling interviews with a diverse population of clients to create individual employment plans and entry of client data.
- Identified personal, social and behavioral barriers.
- Established employer contacts and worked cooperatively with private employers and other agencies to provide referrals and job placement.
- Established employer contacts and worked cooperatively with private employers and other agencies to provide referrals and job placement.
- Maintained client caseload which included client counseling, verifying client records and documentation and case notes.
- Prepared detailed reports concerning training activities, financial records, yearly budgets and goals.
- Monitored clients at job sites, prepared time sheets and calculated reimbursements to employers.
- Verified program eligibility and assured that all documentation was in order to meet State of Colorado requirements and standards.
Education
Certificate - Secretarial
Trinidad State Junior College
Trinidad, CO06.1978
High School Diploma -
Primero High School
Weston, CO05.1972
Skills
- Reliable and Responsible
- Customer Service
- Positive
- Team Cooperation
- Friendly
- Cash counting
- Strong Work Ethic
- Data Entry Efficiency
- Attention to detail
Timeline
Bank Teller
Century Savings And Loan
02.2014 - 07.2023
Family Advocate/School Bus Aide
Rocky Mountain SER
03.2013 - 02.2014
Residential Counselor
Las Animas County Rehab Center
11.2012 - 02.2013
Field Representative
Rocky Mountain SER
03.1979 - 06.2011
Certificate - Secretarial
Trinidad State Junior College
High School Diploma -
Primero High School