Judith Garcia-Munoz
LAS VEGAS,NV
Summary
Committed Guest Room Attendant with over 10yrs of experience. Skills in cleaning, performing maintenance and keeping inventory. Completes various housekeeping jobs individually or with groups. Acknowledged for timely service and positive attitude. Knowledge in employment development and training Health and training in a work place diversity and social responsibility.
Overview
13
13
years of professional experience
Work History
Guest Room Attendant
The Signature At MGM Grand
Las Vegas, NV
08.2011 - 05.2022
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Reported damages, disturbances and shortcomings to supervisor.
- Maintained linen cart so that it was neat and organized.
- Changed bed linens and collected soiled linens for cleaning.
- Maintained inventory of items that were placed in each guest room.
- Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
- Exercised politeness and discretion when dealing with guests and guest property
- Inspected rooms to confirm adherence to department standards
Licensed Cosmetologist
Nadia's Hair Salon
Las Vegas, NV
07.2009 - 05.2011
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Education
High School Diploma -
Western High School
Las Vegas, NVNevada Real Estate
Real Estate School of Nevada
Las Vegas 07.2020
Hospitality Human Resources
The International School of Hospitality
Las Vegas, NV04.2019
Skills
- Time Management
- Verbal and Written Communication
- Cart Stocking and Organization
- Team Support and Collaboration
- Multitasking and Prioritizing
- Microsoft Office
- Guest Service and Support
- COVID-19 Safety Procedures
- Deep Cleaning Protocols
- Can speak, read, and write English and Spanish
Timeline
Guest Room Attendant
The Signature At MGM Grand
08.2011 - 05.2022
Licensed Cosmetologist
Nadia's Hair Salon
07.2009 - 05.2011
High School Diploma -
Western High School
Nevada Real Estate
Real Estate School of Nevada
Hospitality Human Resources
The International School of Hospitality
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