Judith Grady
Las Vegas,NV
Summary
Efficient and personable Escrow Officer with many years of experience making complex real estate transactions seamless for buyers, sellers, and colleagues. Customer-focused and disciplined detail person with exceptional proficiency at coordinating multiple transactions simultaneously and accurately. Team player with history of smooth closings and repeat customers.
Owning and Operating her independent Escrow Company for 17 years, dealing with clients, and employees, Agents, and all levels of Real Estate transactions.
Overview
2001
2001
years of professional experience
Work History
Senior Certified Escrow Officer/Manager
American/Fidelity National Insurance Co
Los Angeles, CA
05.1994 - 06.2000
- Reviewed and verified documents to ensure compliance with laws, regulations, and contractual provisions.
- Prepared escrow instructions for title companies or attorneys regarding the purchase of real estate properties.
- Oversaw complete real estate closing process and adhered to all related process guidelines, company standards, and title requirements.
- Made public relations calls, attended industry-related functions and earned word-of-mouth recommendations.
- Acted as liaison between parties within home buying and selling ecosystem and communicated and kept parties fully apprised of closing status.
- Consulted with title department to resolve tax liens, boundary disputes and encroachments.
- Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
- Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
- Assisted customers in understanding the terms and conditions outlined in their contracts.
- Served as an intermediary between buyers, sellers and lenders during real estate closings.
- Maintained accurate records of all transactions including deposits, withdrawals, disbursements and closing statements.
- Provided customer service to clients regarding questions about their escrow accounts or transactions involving them.
- Issued checks from escrow accounts according to instructions provided by clients or lenders.
- Researched liens on properties in order to accurately close escrow accounts.
- Managed multiple files simultaneously while ensuring adherence to deadlines.
- Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
- Prepared closing documents with care to eliminate errors or delays in processes.
- Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
Senior Certified Escrow Officer/Manager/Owner
Select Escrow, Inc.
Canoga Park, CA
10.1977 - 04.1994
- Reviewed and verified documents to ensure compliance with laws, regulations, and contractual provisions.
- Prepared escrow instructions for title companies or attorneys regarding the purchase of real estate properties.
- Provided customer service to clients regarding questions about their escrow accounts or transactions involving them.
- Maintained accurate records of all transactions including deposits, withdrawals, disbursements and closing statements.
- Researched liens on properties in order to accurately close escrow accounts.
- Negotiated solutions when discrepancies arose during the settlement process.
- Coordinated with title companies or attorneys when preparing documents needed for closings.
- Communicated regularly with banks and other financial institutions concerning loan requirements.
- Advised clients on how best to handle their financial obligations related to their real estate purchases.
- Assisted customers in understanding the terms and conditions outlined in their contracts.
- Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
- Closed purchase transactions in multi-state, high-volume environment and satisfied customer expectations by meeting timelines and communicating proactively.
- Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
- Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
- Consulted with title department to resolve tax liens, boundary disputes and encroachments.
- Reconciled balances in escrow accounts at the end of each month for accuracy and completeness.
- Managed multiple files simultaneously while ensuring adherence to deadlines.
- Verified legal descriptions of properties prior to closing escrow accounts.
- Collaborated closely with lending officers throughout the loan approval process.
- Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
- Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
- Made public relations calls, attended industry-related functions and earned word-of-mouth recommendations.
- Collaborated with internal banking and accounting teams to maintain escrow accounts and records and approved funds disbursements.
- Acted as liaison between parties within home buying and selling ecosystem and communicated and kept parties fully apprised of closing status.
- Facilitated the disbursement of funds and documents according to escrow instructions.
- Prepared detailed closing statements, highlighting all transaction costs and disbursements.
- Provided training and guidance to junior escrow officers and support staff.
- Managed escrow process from opening to closing, ensuring timely and compliant transactions.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Negotiated and resolved discrepancies between parties involved in the escrow process.
- Stayed abreast of lending regulations, industry trends and market rates.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Monitored staff performance and addressed issues.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Identified valuable solutions for customers with credit problems.
- Collaborated with company teams to expedite loan approval processes.
- Located and suggested loan packages that met client needs and priorities.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
Escrow Officer and Secretary
Various 1972- 1977
Ventura County, CA
- Issued checks from escrow accounts according to instructions provided by clients or lenders.
- Processed payments related to mortgage loans, taxes, insurance premiums and other fees associated with the sale of a property.
- Researched liens on properties in order to accurately close escrow accounts.
- Served as an intermediary between buyers, sellers and lenders during real estate closings.
- Assisted customers in understanding the terms and conditions outlined in their contracts.
- Reviewed documents for accuracy and verified funds.
- Prepared closing documents with care to eliminate errors or delays in processes.
- Consulted with title department to resolve tax liens, boundary disputes and encroachments.
- Developed and maintained professional relationships with real estate agents, lenders, and attorneys to facilitate efficient transactions.
- Prepared detailed closing statements, highlighting all transaction costs and disbursements.
- Reviewed client documentation and contracts for discrepancies and mistakes.
Education
Some College (No Degree) - Real Estate And Escrow
Moorpark College
Moorpark, CASkills
- Legal requirements
- Escrow management
- Closing process expertise
- Lender relations
- Title requirements
- Closing process coordination
- Serve customer needs
- Problem-solving abilities
Affiliations
- Currently, I enjoy cooking, making and cakes for special occasions.
Accomplishments
- Senior Certified Escrow Officer 1988 +/-
- Developed and marketed Escrow and Accounting computer system 1983-2000
- Graduated High School with Silver Certificate
Timeline
Senior Certified Escrow Officer/Manager
American/Fidelity National Insurance Co
05.1994 - 06.2000
Senior Certified Escrow Officer/Manager/Owner
Select Escrow, Inc.
10.1977 - 04.1994
Escrow Officer and Secretary
Various 1972- 1977
Some College (No Degree) - Real Estate And Escrow
Moorpark College