Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant /Personal Assistant
Secretaria Del Trabajo, Estado De Mexico
09.2014 - 08.2021
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and appointments for Secretary of Labor.
Created and maintained databases to track and record contacts data.
Coordinated and scheduled meetings and conference calls to optimize scheduling of Secretary of Labor.
Assisted development and implementation of new administrative procedures.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted to Secretary of Labor and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent public relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Transcribed and organized information to assist in preparing speeches and presentations.
Preparation of official documents.
Public attention and receptionist activities.
Research assistance.
Travel management.
Agenda assistance.
Teacher
CECYTEM Metepec I Campus Mexico
02.2020 - 07.2021
Provide students the concepts and components of the subject in economics.
Incorporated multiple types of teaching strategies into classroom.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Internship Student
Administradora Mexiquense Aeropuerto Internacional De Toluca S.A. De C.V
08.2013 - 01.2014
Reported back to instructor to receive day-to-day tasks and responsibilities.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Sorted, organized, and maintained files.
Interacted with customers by phone, email, or in-person to provide information.
Answered and transferred incoming telephone calls, taking messages for various staff members.
Education
Postgraduate - Global Business Management
Georgian College & ILAC
Toronto, CA
04.2023
Bachelor's Degree - Administration
Tecnologico Estudios Superiores De Villa Guerrero
Villa Guerrero, Mex
04.2014
Skills
Ability to Multitask
Leadership
Fast Learner
Teamwork
Creativity
Effective Communication
Computer Skills
Adaptability
Administrative Support
Confidentiality
Organizational Ability
Customer Satisfaction
Document Generation
Critical Thinking
Analytical Thinking
Stress Management
Creative Solutions
Communications
Process Optimization
Meeting Minutes
Mail Management
Travel Administration
Labor Relations
Data Collection
Microsoft Office
Phone Call Answering
Senior Leadership Support
Complex Problem-Solving
Calendar Management
Correspondence Writing
Time Management
Office Management
Schedule Management
Prioritization
Bookkeeping
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Teacher
CECYTEM Metepec I Campus Mexico
02.2020 - 07.2021
Administrative Assistant /Personal Assistant
Secretaria Del Trabajo, Estado De Mexico
09.2014 - 08.2021
Internship Student
Administradora Mexiquense Aeropuerto Internacional De Toluca S.A. De C.V
English Instructor at Instituto de Capacitación para el Trabajo del Estado de Veracruz "ICATVER"English Instructor at Instituto de Capacitación para el Trabajo del Estado de Veracruz "ICATVER"