Judith Juarez
Houston
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Office Assistant
Compass Energy Systems
04.2023 - 03.2024
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in visitors.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Created, maintained and updated filing systems for paper and electronic documents.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Contributed to team success by cross-training in various administrative roles providing backup support when necessary to the Office management, HR department, HSE department and Accounting.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Assisted in the onboarding of new employees by preparing safety orientation materials, adding them to the system and creating new access cards.
- Assisted by scanning and emailing invoices to the accounting department.
- Created and scanning timesheets for Traffic Control Officers.
- Assisted in any other projects assigned.
Administrative Assistant
Nuprobe
03.2022 - 02.2023
- Greeted clients, visitors, guests and employees.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Maintained office supplies, distributed mail, packages and processed invoices for payment.
- Scheduled office meetings and client appointments for staff teams.
- Arranged food caterings for executive meetings.
- Coordinated, received and distributed onsite staff lunches.
- Maintained reception area, conference rooms, and break room organized and clean.
- Assisted HR department in different tasks such travel arrangements for consultants and executives, expense reports, filing, recordkeeping and other duties that were assigned.
Title Clerk /Office Assistant
DMS Multiservices
07.2020 - 03.2022
- Entered title and vehicle information into database.
- Received and processed paperwork for titles, new license plates and renewals.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Organized and prepared tax and title documents to transfer ownership of property.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Billing Representative
EnTouch
10.2015 - 11.2017
- Handled 50+ inbound calls daily pertaining to billing issues.
- Reviewed and solved account and billing discrepancies.
- Assessed accounts for payment status and reached out to customers.
- Received incoming information and entered into database system.
- Coordinated with intermediate parties to obtain payments and resolve issues.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Handled account payments and provided information regarding outstanding balances.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Met deadlines accurately by auditing and closing service orders before bill close every month.
Education
Certification - CPC Billing And Coding
Houston Community College
Houston, TX12.2021
Skills
- Customer Service Oriented
- Billing and Invoicing
- Administrative and Office Support
- Microsoft Office
- Bilingual
- Multitasking and Prioritization
- Verbal and Written Communication
- Organization and Time Management
- Teamwork and Collaboration
- Telephone Skills
- Responsible and Dependable
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
Compass Energy Systems
04.2023 - 03.2024
Administrative Assistant
Nuprobe
03.2022 - 02.2023
Title Clerk /Office Assistant
DMS Multiservices
07.2020 - 03.2022
Billing Representative
EnTouch
10.2015 - 11.2017
Certification - CPC Billing And Coding
Houston Community College
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