Dynamic and dedicated professional with extensive experience. Proven record in bilingual communication and customer service excellence, adept at maintaining accurate records and managing supplies. Recognized for fostering a collaborative environment and enhancing engagement through innovative instructional support.
Overview
21
21
years of professional experience
Work History
School Clerk
Azalea Park Elementary School
Orlando
08.2018 - 06.2021
Responded to internal and external customers in a timely, accurate, courteous, and empathetic manner.
Prepared and assisted teachers with daily activities including picking up supplies, making copies, and assisted with report card documentation.
Order and inventory supplies and materials as required.
Prepare materials for faculty meetings; set up folders of relevant documentation for the facilitator, principal, and assistant principal.
Answered telephone calls; provided information and assistance; relay messages to appropriate personnel.
Operated a variety of machinery, equipment, and tools associated with department activities, which may include a laminator, a copy machine, or a poster maker.
Assisted with daily lunch duty.
Spanish translator on Teacher Conference Day as well as any communication from parents to administrators.
Prepared and called in work orders when requested.
Wrote absentee and tardy slips/passes and recorded in the system.
Prepared files and records for entering and withdrawing students.
Scheduled substitutes and maintained attendance records.
Sorted and distributed mail.
Assisted students and teachers.
Maintained records of excessive student absences, and unexcused absences.
PreK 3-4 Teacher Assistant
Primrose School at Vista Lakes
Orlando
09.2016 - 06.2018
Assisted with planning and implementing daily activities based on the curriculum, and completed any activities such as Math, Literacy, Science, and Art.
Communicated with parents daily regarding student accomplishments, announcements of schedule, activities, and answer any questions/concerns.
Was responsible for the care, safety, and redirection of children.
Prepared or assisted in the preparation of instructional materials; performed tasks such as copying materials, laminating items, and filing paperwork and documentation.
Substituted when a teacher was absent.
School-Age Teacher Assistant
KinderCare Learning Center
Virginia Beach
09.2014 - 11.2015
Assisted with planning and implementing daily activities that encouraged the growth of children.
Communicated directly with parents.
Maintained classroom records, cleanliness, and organization.
Responsible for the care, safety, and redirection of children.
Taught phonics, math, and the Music Learning Adventure Program to children from ages 2 to 4.
Sales Associate
Kmart
Virginia Beach
08.2014 - 06.2015
Verified merchandise was priced correctly.
Received the shipment and stocked accordingly.
Priced merchandise on sale.
Customer service over the phone and face-to-face.
Pre-Kindergarten Teacher Assistant
Ocean View Elementary School
Norfolk
09.2002 - 12.2013
Assisted with setting up the classroom materials for each activity throughout the day.
Performed clerical duties such as keeping attendance records, behavioral reports and keep of student home folders.
Assisted with classroom management and monitored student behavior.
Assisted teacher in parent-teacher conferences and translated for parents.
Worked with individual students and small groups with remediation and enhancing the knowledge of others.
Assisted the classroom teacher with lesson plans.
Special Education Inclusion Assistant
Ocean View Elementary School
Norfolk
09.2000 - 06.2002
Provided instructional support to the Special Education teacher with daily assignments as well as special activities in a regular classroom setting.
Monitored students with weekly computerized Accelerated Reading tests.
Reported to the teacher the students' progress on each test taken.
Education
Diploma - Banking and Finance
Commerce And Banking Institute
Hato Rey, Puerto Rico
01.1985
High School Diploma -
Antonio Sarriera High School
Carolina, Puerto Rico
05.1984
Skills
Recordkeeping and data entry
Early childhood education
Bilingual communication
Microsoft Office proficiency
Customer service excellence
Professional telephone etiquette
Adaptability and flexibility
Document preparation
Supply inventory
Time management
Team collaboration
Problem solving
Accomplishments
Recipient of the Norfolk Public Schools Inspirational Award for the Most Outstanding Instructional Paraprofessional 2010-2011
Recipient of the Primrose School APPLE Award for the Month of December 2017
Recipient of the Azalea Park Elementary School Make a Difference Award for the month of August 2019
Support Person of the Year Award Nominee for Orange County Public Schools 2020-2021
ENL Leave Replacement at New Hyde Park Garden City Park Elementary School DistrictENL Leave Replacement at New Hyde Park Garden City Park Elementary School District