Judith Hollaway

Business Services

AnMed Health Cannon

Pickens, SC

04.2025 - Current

Registered patients and collected necessary information for emergency services.
Verified insurance details and explained coverage options to patients.
Managed high-volume patient check-ins during peak hours in the emergency room.
Coordinated with medical staff to ensure timely patient processing and triage.
Maintained accurate electronic health records using hospital management systems.
Assisted patients in completing forms while adhering to privacy regulations.
Communicated effectively with diverse populations to gather essential data quickly.
Addressed patient inquiries and provided information on hospital procedures and policies.
Greeted patients and visitors in a professional manner.
Assisted with registering incoming ER patients into the computer system.
Answered phone calls promptly and directed them to the appropriate person or department as needed.
Ensured that all required documentation was completed prior to a patient's departure from the Emergency Room area.
Verified patient insurance information and collected copays, if necessary.
Collaborated with nursing staff on admission processes for new arrivals to the ER.
Provided customer service by addressing complaints or concerns from patients or families.
Assisted with tracking lab results for ER patients in a timely manner.
Accurately documented patient information according to hospital policies and procedures.
Ensured compliance with HIPAA regulations by maintaining strict confidentiality of all patient records.
Responded to inquiries from patients regarding their care, billing, and discharge instructions.
Served as a liaison between physicians and other departments within the hospital setting.
Processed paperwork for discharges, transfers, referrals, authorizations.
Performed administrative tasks such as filing documents, scanning charts, photocopying forms.
Kept track of patient wait times in order to ensure timely treatment was provided.
Adhered to safety protocols when handling hazardous materials such as blood specimens or medications.
Scheduled and confirmed patient appointments and consultations.
Scheduled tests, lab work or x-rays for patients based on physician orders.
Completed relevant insurance and other claim forms.
Routed laboratory or diagnostic results to appropriate staff.
Arranged hospital admissions for patients as required.