Summary
Overview
Work History
Education
Skills
Timeline
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Judith Jimenez

Detroit

Summary

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

16
16
years of professional experience

Work History

Asst Houskeeping Manager

MGM Grand Detroit
04.2019 - Current
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Housekeeping Supervisor

MGM Grand Detroit
12.2011 - 05.2017
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.

Guest Room Attendant

MGM Grand Detroit
08.2007 - 12.2011
  • Exercised politeness and discretion when dealing with guests and guest property.
  • Reported damages, disturbances and shortcomings to supervisor.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Replenished guest room water glasses, toiletries, and paper products.

Education

Bachelor of Science -

Jose Vasconcellos
Mexico
06.1996

High School Diploma -

Jose Maria Morelos Y Pavon
Mexico
05.1993

Skills

  • Attention to detail
  • Laundry operations
  • Guest relations
  • Computer literacy
  • Housekeeping procedures
  • Maintenance coordination
  • Organizational skills
  • Budget management
  • Process optimization

Timeline

Asst Houskeeping Manager

MGM Grand Detroit
04.2019 - Current

Housekeeping Supervisor

MGM Grand Detroit
12.2011 - 05.2017

Guest Room Attendant

MGM Grand Detroit
08.2007 - 12.2011

Bachelor of Science -

Jose Vasconcellos

High School Diploma -

Jose Maria Morelos Y Pavon

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Judith Jimenez