Knowledgeable Assistant Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 9-year career history. Keeps unit running at peak efficiency, quality and performance. Excellent communication and coordination skills. Offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Quality-focused and efficiency-driven leader, with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction..
Overview
35
35
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager, Emergency Department
Phelps Hospital Northwell Health
10.2020 - 12.2022
Supervised, directed, and motivated high-quality performance from 46 nursing staff members.
Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
Developed departmental goals and objectives to improve satisfactory rating with patients.
Created work schedules for multiple shifts to confirm complete floor coverage.
Streamlined steps in rapid response situations by prioritizing and delegating tasks.
Communicated with members of medical staff and department heads during weekly update meetings.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Promoted professional development opportunities to encourage nurses to pursue continuous training.
Reviewed department performance and adjusted coverage to compensate for changing conditions.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Integrated evidence-based nursing into practice environment for 46 nurses.
Managed 46 nurses and nursing activities, 20 Patient Care Associate (PCAs) within 48-bed capacity Emergency Department, by providing comprehensive nursing guidance, auxiliary guidance, and maintaining outstanding patient satisfaction and care standards
Worked at least 20 hours per month as floor nurse to maintain clinical proficiency.
Charge Nurse, Emergency Department
Phelps Hospital Northwell Health
09.2019 - 10.2020
Trained 10 new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Supervised and managed daily scheduling, tasking, and administration for 36 RNs, 18 Patient Care Associate (PCAs).
Monitored nursing care, patient assessment processes, and treatment implementations.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Supervised, directed, and motivated high-quality performance from 36 nursing staff.
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Established and continuously optimized unit schedules and individual work assignments.
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
Charge Nurse, Emergency Department
Putnam Hospital Center
06.2017 - 12.2019
Trained 3 new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Supervised and managed daily scheduling, tasking, and administration.
Collaborated with other healthcare professionals to provide quality patient care.
Monitored nursing care, patient assessment processes, and treatment implementations.
Supervised, directed, and motivated high-quality performance from 8 nursing staff.
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Established and continuously optimized unit schedules and individual work assignments.
Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Reviewed department performance and adjusted coverage to compensate for changing conditions.
Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Implemented medication and IV administration, catheter insertion, and airway management.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
Monitored 7 patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care, infusion therapy and rehabilitation.
Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
Collaborated and Coordinated with several different Law Enforcement Agencies and Employees with team-.building efforts.
Proficient in Time Management Skills, Policy and Procedures, as well as Rules and Regulations.
Provided excellent Communication Skills, Guidance, and Teaching Instructions to 30 Correction Officers.
Related well to individuals from different Backgrounds, Cultures, Religion and Sexual Orientation.
Maintained non-judgemental attitude when providing Care, Custody and Control of Detainee /Inmate, different from myself and /or position held.
Transported 24 inmates to and from court hearings, medical appointments and other locations.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Resolved issues and disputes between inmates professionally and respectfully.
Monitored 30 Law Enforcement member of service and confirmed compliance with safety standards and regulations.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Self-motivated, with strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Education
Bachelor of Science - Nursing
Molloy College
Rockville Centre, NY
05.2014
Skills
Attention to Detail
Organization and Time Management
Team Building
Multitasking Abilities
Self-Motivated
Teamwork and Collaboration
Critical Thinking
Excellent Communication
Cultural Awareness
Planning and Coordination
Active Listening
Decision-Making
Certification
Licensed New York State Nurse - Expiration: June 2026