Judith Lopez
Lancaster,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
1992
1992
years of post-secondary education
Work History
Eligibility Worker 2
Los Angeles County Department of Public Social Services
Rancho Dominguez
01.2004 - 06.2013
- Assessed client eligibility for various assistance programs and services.
- Reviewed applications and supporting documents for accuracy and completeness.
- Communicated with clients to gather necessary information for eligibility determinations.
- Processed benefits applications and documents for food stamps and cash assistance.
Eligibility Worker 1
Los Angeles County Department of Public Social Services
Rancho Dominguez, CA
02.2003 - 12.2003
- Reviewed applications for public assistance programs and verified eligibility criteria.
- Conducted interviews with clients to gather necessary information for case assessments.
- Processed benefits applications and documents for food stamps and cash assistance.
- Responded promptly to inquiries from potential applicants by phone.
Teacher's Assistant
Los Angeles Unified School District, LAUSD
South Gate, California
02.1999 - 02.2003
- Monitored student behavior and provided guidance to maintain a positive learning environment.
- Organized classroom resources to enhance accessibility and efficiency for teachers and students.
- Facilitated small group activities to reinforce lessons and promote peer interaction.
- Supervised children and participated with children in activities.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
Certified Nursing Assistant
Paramount Convalescent
Paramount, California
01.1993 - 02.1999
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Provided emotional support and companionship to residents.
- Maintained cleanliness and safety of patient environments.
- Collaborated with team members to develop patient care plans.
- Answered call lights promptly and responded to patient needs accordingly.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Education
Vocational Nursing
Los Angeles Trade Technical College
Los Angeles, CA 08.1990 - 10.1991
David Starr Jordan High School
Los Angeles, CASkills
- Eligibility assessment
- Application processing
- Regulatory compliance
- Case documentation
- Data verification
- Team collaboration
- Effective customer communication
- Telephone etiquette
Languages
English
Native/ Bilingual
Timeline
Eligibility Worker 2
Los Angeles County Department of Public Social Services
01.2004 - 06.2013
Eligibility Worker 1
Los Angeles County Department of Public Social Services
02.2003 - 12.2003
Teacher's Assistant
Los Angeles Unified School District, LAUSD
02.1999 - 02.2003
Certified Nursing Assistant
Paramount Convalescent
01.1993 - 02.1999
Vocational Nursing
Los Angeles Trade Technical College
08.1990 - 10.1991
David Starr Jordan High School