Judith Lugo
Moreno Valley
Summary
Proactive and results-oriented professional with notable experience at Amazon, in warehousing functions and cash handling expertise. Demonstrated ability to enhance team efficiency and customer satisfaction through leadership and problem-solving skills. Excelled in maintaining high safety and quality standards, achieving productivity goals with minimal supervision.
Overview
2025
2025
years of professional experience
Work History
Cashier Team Lead
Burger King
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
FC Associate
Amazon
11.2022 - 11.2024
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
- Ensured proper labeling of products to facilitate easy identification during storage or retrieval processes.
- Selected packing materials based on size, quantity and fragility of package contents.
- Pulled orders quickly to maintain demanding productivity goals.
Education
GED - Anatomy
San Jacinto High School
San Jacinto, CA07.2022
Skills
- Cash handling expertise
- Cashier training
- Product restocking
- Opening and closing procedures
- Stock replenishment
- Work order processing
- Warehousing functions
Languages
English
Full Professional
Timeline
FC Associate
Amazon
11.2022 - 11.2024
Cashier Team Lead
Burger King
GED - Anatomy
San Jacinto High School