Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Judith Luque

Trumbull,CT

Summary

Veteran banking professional dedicated to team and business success. Knowledgeable about training employees, optimizing procedures and de-escalating challenging situations with a calm and professional approach. Analytical and detail-oriented with a demonstrated record of accomplishment in meeting sales and service goals.

Overview

20
20
years of professional experience

Work History

Senior Banker

Bank Of America
05.2003 - 07.2023
  • Checked accounts for fraud and provided law enforcement with relevant details.
  • Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
  • Balanced teller drawers and ATM cash.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Discussed financial options with clients and provided informed suggestions.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.

Education

Associate of Science - Accounting

Westchester Community College
Valhalla, NY
05.2003

Bachelor of Science - Accounting

Federico Villarreal National University
Lima, Peru
05.1996

Skills

  • Customer Transactions
  • Hedging Service Expertise
  • Ratio Calculations
  • AMLS Procedures
  • Electronic Systems
  • Billing Procedures
  • Teller Training
  • Money Auditing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Senior Banker

Bank Of America
05.2003 - 07.2023

Associate of Science - Accounting

Westchester Community College

Bachelor of Science - Accounting

Federico Villarreal National University

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Judith Luque